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October 2025 by Mark
I'm not a big Tommy fan, but they do have great deals!
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September 2025 by Vincent Lam
Tommy Hilfiger is one of my favorite clothing brands. This store is large and well organized. Service is great. Their clothing selections always make me feel impressed with great deals. I really like TH’s style and design.
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June 2025 by Natalie Dominique
Walked in no greeting no hello but associate was right at door ask for help with a perfume I wanted so I asked him to come over he instantly asked if I was ready to “check out” now this was within minutes of me entering the store.
While fake helping us another person came over and asked him was he “ok” 😞😞😞he replied “yeah I got it” so myself and sister was confused.
Come to find out that other person was the manager😂🤣😂what a joke.
Anyway the associate wasn’t helpful at all I kept telling well I guess we don’t got it, so I asked to talk to manger well that same person we saw asking the associate was he ok come over and says “what do u need” smh how rude no nothing as in to say hi, or I’m the manger can I help u, or I heard u needed help with something no nothing, so started to explain what I need and was looking for and he too was rude as hell talking to myself and sister like we were illiterate saying well if u see girl that’s means woman and boy is man and and kept saying yeah yeah yeah, like he was doing alot at this point and was trying to get a reaction out of us.
So my sister told him thats enough we have nothing else to talk about so he proceeded to put his hand out on a gesture like he was showing us how to read so my sister asked him to moved his hand please so she could put back one of the perfumes she had in her hand which he was blocking with this same hand gesture for no reason, he for some reason still stood there with his hand out for a min or so, so she proceeded to put the perfume on shelf and pick up her bags from previous shopping.
While I was on the other side at this time I didn’t see him coming towards my way why did this man brush pass me in a way that it moved me and my bags, no excuse me, nothing. He knew there was no room for him to go through but for some reason he decided to agitated us (he knew what he was doing I don’t care what nobody says) racism was all over this place before I knew it I had my phone in his face and telling him to never touch me again because of way he brushed me do u know this man had the nerve to jump at me with one of his hands cuffed in a choking manner and was heading towards my neck and he stooped his self smh I would never shop here again in my life they just need to watch the cameras and look from every angle and zoom in.
I’m applaud at this establishment.
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January 2025 by brandon
Purchased a pair of jeans from here at the end of August. Within two weeks they began to literally fall apart. I contacted customer service and they issued me a credit for slightly more than half what I paid for the pants - which I used to purchase a replacement pair. Within a couple of months, the replacement pair fell apart as well. I work in an office and do not engage in the type of activity that would merit this type of damage. Simply put, the quality is extremely poor, especially for the price point. This used to be a premium brand, but is now just as cheaply made as anything you would find in a big box store. I would recommend taking your money somewhere that sells higher quality apparel and actually values their customers.
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September 2024 by Pankaj Joshi
Todat 9/25 I came to return an item at Tommy Hilfiger Store, located at Tanger outlet, Sunbury Ohio. Which is around 40 minutes drive from my home.
I reached to store at around 7:05pm EST while store closing time is 8pm EST. There were three associate at counter but they declined to support. I begged to associate to help me as I came from far with my 4 yr old little one and actual closing time is 8pm EST but they said we dont have associate to support. There were three assocites on counter but no one willing to understand my pain.
Very disappointed with Tommy Hilfiger store associate behavior.
And most importantly I lost my time and efforts
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July 2024 by Bhavik Patel
I recently had an extremely disappointing experience at the Tommy Hilfiger store in Sunbury Outlets. My friend and I visited the store to make a return, but unfortunately, she didn't have the receipt. Understandably, the return was not possible without it. However, the situation escalated when the store manager got involved.
The manager's behavior was shockingly rude and unprofessional. Despite our calm demeanor, he became furious and condescending, repeatedly saying things like "I said that 5 times to you" in a very harsh tone. This was completely uncalled for and made us feel extremely uncomfortable and disrespected.
As a loyal customer who has always enjoyed shopping at Tommy Hilfiger, this experience has completely changed my perception of the brand. I will not be shopping here again, nor will I recommend this store to anyone. Customer service should always be respectful and courteous, regardless of the situation, and this store failed miserably in that regard.
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July 2024 by Om Patel
I do not even want to give 1 star after how I got treated by the manager of the store. The manager had no respect or manner on how to treat their costumers. I do not recommend going to this location at all because of the manager. I hope higher management take actions against him because he insulted a costumer.
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July 2024 by Tithi Shah
The worst customer service ever!!!! I really hope someone takes action against the manager. Absolutely horrible person with no respect and care towards their customers!
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July 2024 by Tirth patel
Very Very Rude staff!! They do not care about their customers!! I gave them 3 chances but they never change!! Please do not shop from there!
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July 2024 by Hitesh Patel
Worst customer service ever!
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July 2024 by Helly Patel
I was here earlier for a return, it was unfortunately not possible because we didn’t have our receipt! The manager came to talk to us and was very very rude! We for sure weren’t being hard on him and were talking in a very calm tone but the manager went furious and used terms like “ I said that 5 times to you” with a very rude tone! I used to love shopping from this place and am a very loyal customer! But will not be shopping here again or would recommend shopping here!
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October 2023 by Akihiko Enby
Love tommy sm?❤
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October 2023 by Jimena Torres
In this square I like that it is very safe
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October 2023 by Debi Johnson
Way way way over priced. Walked right back out
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October 2023 by Nilva Oliver
Excellent
