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March 2024 by Chris Smith
Didn’t have what I was looking for but the cashier helped me find it online
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January 2024 by Danielle Wilkins
Love them!
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January 2024 by Patricia Morales
Always great!
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December 2023 by Brian cowlin [[]]
IM OUTRAGED! I WANTED A PAIR OF YEEZY SLIDES BUT THE MANAGER DECIDED TO RAIL ME BEHIND THE STORE ! AND HE WAS WEARING CROCS!
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December 2023 by Mike Layton
This is a different place to go to
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November 2023 by Scott Fisher
Great deals on shoes. Did notice the new balances were the same price as if going to the New Balance store, but otherwise, good value.
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October 2023 by Donna Thomas
Didn't find anything in my size but they always have nice selection.
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August 2023 by Adri C.
Yesterday there was a Buy 1 Get 1 50% off sale, which really came in handy for my mom looking to invest in new work shoes. This location has a pretty large selection, although the prices are very high and, in my opinion, not worth paying without a sale like the BOGO.During this past visit, the store's computers went down. It was really no problem to wait, and I totally get how stressful a situation like that can be in when you have a line. But maybe 4 employees stood there like sheep while a guy who seemed to be manager did all the work of calling help, troubleshooting, and talking to customers. One of them said, "Our computers went down," to the line without making eye contact with a single person in line or projecting loud enough for the back to hear. It probably could have been a much less chaotic experience to have one of those employees come out from behind the counter to inform the line of the delay or stand outside the door to inform entering patrons that the register is down, and as they loudly discussed, may not be back up by close.HOWEVER, the maybe-manager deserves major kudos, as he was clearly doing everything he could trying to get the computers back online as soon as possible. I don't think it was his fault at all that the other employees stood there, as he was heavily multitasking as is. Thanks to him, we were able to check out just a few minutes later and he even checked in to see if we had a rewards account to make sure we could receive them since the computers essentially reset. Very appreciative of them!
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June 2023 by Krissy Thompson
I had an amazing experience! I am very picky when buying shoes and the variety of options available at Rack Room is perfect! They had a awesome sale going on as well of buy one get one half off. Also the customer service was phenomenal, I was greeted as soon as I came in and the associates checked in on me to make sure I was doing okay and they could help me out. They made sure to also let me know if what I wanted wasn't in store they were happy to help me get it ordered. I will defiantly be recommending Rack Room Shoes to my family and friends!
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June 2023 by Kristina Shannon
I have been in multiple times over the years and every time I am always pleased with how kind and helpful everyone is. My experience is always better than the last. The appearance of the store has also only improved over the years.Their deals are always the best especially if you are buying for more than one occasion or buying for multiple people. The buy one get one 50% off is a deal you can’t beat right now in this economy.
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June 2023 by Cole B
Went in the other day with nearly no hope for them having shoes in my size (seeing how i stand over 6ft tall and wear a size 12 women’s shoe) but store manager Brandon was absolutely wonderful with helping me find something I loved while showing me the different selections he has in store. It’s like he read my mind and found the exact shoe I wanted, he’s very imaginative, creative and was very patient with me for the entire experience, I see myself going back in the near future and I will be recommending all of my family and friends to shop at rack room.
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June 2023 by Meadow T
Prices are great and customer service was perfect. 10/10 recommend
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April 2023 by Nikki Hoffman
They have BOGO buy one get one half off, which is a pretty good deal. I bought 3 pairs of shoes there and signed up for rewards and right away I had $15 in coupons. Not bad. They have all the name brands.. Vans, Converse, Nike, Birkenstock, etc. There prices didn't seem to be much different from any other show store, other than the buy one get one half off deal which I believe they have going on pretty regularly. I recommend checking them out for sure!
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April 2023 by Sheridan Smith
I recently broke a bone in my left foot and although it's been seven weeks since the accident, I haven't been able to wear any of my shoes. My foot is still so very swollen I thought I'd give Crocs a try. I was assisted by a young lady named Khole. She was so kind and patient with me looking for sizes and styles that would not only fit me but not hurt the sore places on my foot. Khloe was a blessing for me as I am 79 years old and really needed her help. The manager at this store was courteous and helpful as well.
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January 2023 by Eric Bowles
They have racks, in a room, and shoes. No false advertising here.
