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November 2023 by Ivy O
Fast service, friendly reception and reasonable prices.
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October 2023 by Corey Frew
I had a slight emergency when my front left brake pad locked up near Mount Gilead on 71. I got off the road and started calling around. I was in the process of moving north from Columbus and definitely was in a tight spot. I was able to contact Jim's Auto center and they told me to bring it by. They diagnosed the problem and got me taken care of that day and they guarantee their work. I would definitely recommend them for any auto repairs.Thanks again for your help.
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October 2023 by Elizabeth Swallow
I hit an animal about two months ago or so, thought that since Jim’s had been open for a long time and that it was mostly good reviews that I would have no problems. The animal ruined a lot of stuff in my car and brought the total of the repairs to over $2,000. I didn’t have my car for about a month due to insurance taking a while. In the end I got my car back and thought everything was fine until my check engine light came on. I called Jim’s since it wasn’t on before I took it there, so I brought it back a second time after plugging in a reader for my engine myself. I told them something was wrong with my 02 sensor and the air shutter sensor was on which were two things they should have fixed. Apparently they didn’t put the air sensor in the right place and didn’t plug back in my 02 sensor. I went to pick it up and as I was on my way to work my engine light came on again. So I called them and took it back. They told me that I had a bad 02 sensor and that it would be $500 to replace and also tried charging me $100 to pick it up. I went in there with my moms fiancé and told them I was concerned because I had taken it there twice and they didn’t see that the sensor was bad. The guy at the desk told me “we aren’t going to sit there and dig for something when the sensor isn’t on” I told him that I told them that and the other guy said it was their fault because it wasn’t plugged back in. He said he wasn’t aware and was extremely rude. We didn’t end up paying the $100 and he said “just to keep you happy I’ll give it to you and take the heat for it.” In a very demeaning and snarky tone. Now about a month later or less I am replacing my 02 sensor myself which has saved about $200-$300 and have found my skid plate is being held on with a zip tie and maybe 2 screws? I would think it could have been valvoline if I didn’t find a screw the first time I picked up my car in the side pocket on my driver door that matched the screws to my skid plate. I would never recommend this shop to anyone.
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September 2023 by Jeffrey Walker
A-1 service! Friendly and honest with great work! Please stop in for your auto needs!
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May 2023 by Bob Cramer
Very nice people, finally a place that treated me good in Sunbury.Had my oil changed and tires rotated while I waited and for a very fair price. Not over $100 as many of these other shops do to you and I got it for under $50.Thank you guys much.
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January 2023 by Bill Slone
Fair pricing and Craig will give it to you straight. Best shop I've ever dealt with.
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December 2022 by Darren C.
Very impressed with the professionalism and quality work. This was my 1st visit. Came in since it is close to my new home and had a coupon for oil change. Scheduled an appointment knowing I would need to wait while they changed the oil. They got the car in on time and the change was done quickly. I appreciate them respecting my time. My car requires additional oil and synthetic. Even with the coupon the cost was just slightly more than other places ( but still less than the dealer ) than other places I have been. They also spent time talking about possible other regular service that may be do, without being pushy to sell more. Really seem to know what they are doing and had a genuine care for the car.
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November 2022 by Dan B
I was referred here oddly enough by another local mechanic (Ruark) for some exhaust work after the flange rusted out/broke on my 15 year old Accord. They did great work replacing and welding everything back together and were very prompt to get it done as well! Dropped off Wednesday night and it was done Thursday afternoon. They also replaced the battery. Great folks to work with, pricing was right, and service was prompt. Will be back!Services: Exhaust
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November 2022 by Janet Vejsicky
First experience with Jim’s Auto was so positive. Polite and professional and reasonable and got my car in quickly and fixed right away. They are my new place for car maintenance and repair!
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November 2022 by Emily Gordon
Craig fit us into his schedule promptly for our convenience, he was very honest and trustworthy. Did a great job fixing everything that needed done.
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November 2022 by jon shafer
Traveling through from Dayton, Ohio and had a flat. The crew got us in and out in less than 30 minutes. That's great service!! Thank you!
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October 2022 by Mitchell G.
Went in thinking it was a much more serious and costly issue from a diagnosis by one mechanic. Recommended to me by our Napa dealer. Jim's was able to give the correct diagnosis and get the work done for a fair price, and far less than what I originally anticipated. Fair and good communication! We will take our cars here for now on, highly recommend.
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October 2022 by Melinda Mccann
Craig is the best in the business....fixed my exaust rattles and did NOT rob my pockets. Thank you for taking care of this annoying problem so quickly....oh dear Jesus!!I'm so sorry for the typo......
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June 2022 by Dennis Meadows
I do not have the words to express our gratitude of how wonderful Craig and his team treated us in our time of need. We were on our way to a funeral and had a blow out. The tire was rusted to the hub and we could not get the spare on. We had our car towed to Jim's and within 30 minutes they put on a new tire for us. We needed a kind act at that time and this meant so much to us.
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May 2022 by Ashley
I brought my car in because it was shaking so they found the issue and I decided to just buy all brand new tires and I also needed exhaust because my car sounded loud and junky so they put that on for me I was happy with the service my car sounds brand new again and tires are beautiful & smooth! the pricing is good and I highly recommend Jim's Auto Center! Very nice & professional will be using them for all my future needs.Services: Wheel alignment
