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July 2024 by Jake McCann
Got a flat tire on the road in Sunbury, OH. It just happened to be a 7 minute drive to Jim's Auto Center. We were able to break out the portable air pump and inflate it just enough to make it here. The mechanics had it fixed in less than 12mins. Less than $40. This is the fastest service I've ever had in my life!! Amazing customer service. SAM is the man!
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May 2024 by Laura Hooter
These people are fast, friendly, and affordable.
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April 2024 by Roman Korolchuk
Mechanics were quick to diagnose and resolve the issue with my truck. The estimate aligned with the final cost and the cost was reasonable.
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February 2024 by Judy Ratcliff
Craig was great in explaining problem with my car and fast service and great price. Jim's auto is now my to go to place when I have car issues.
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February 2024 by dawn wilkinson
I love coming here.They are honest and a lot cheaper then any place I've been.. The guys there are all nice also..
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February 2024 by Ivan Harrington
Honest and reliable.
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January 2024 by joe mccarthy
I was recommend here my a good coworker. My heat wasn't working properly. I decided to give this shop a go and it was just okay. They did work with extended warranty which was appreciated, but I had to pay $700 in addition to my deductible. The work was slopy at best . At pickup, my car was filthy and i had loose trim everywhere. I then had to take it back that same week because it started throwing different codes. They did do the job and my heat works well now. It was just a little frustrating in the process.
I do understand that this was a major job but i wish a little more professionalism had taken place. If you don't feel comfortable doing the job, be upfront instead of taking the job.
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January 2024 by Kyle Walton
Great experience. Fast service. Will be using them again for any needed repairs.
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December 2023 by K C
Initial welcome is very pleasant. Craig was engaging and fun; even at first call for appointment yesterday. I feel there will be no need to say anything bad after my oil change, and the price quote is about $20 less than those “drive through” instant oil and inspection outlets.
For the future, I will definitely support our local businesses as most times in the past.
Kit
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November 2023 by Ivy O
Fast service, friendly reception and reasonable prices.
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October 2023 by Corey Frew
I had a slight emergency when my front left brake pad locked up near Mount Gilead on 71. I got off the road and started calling around. I was in the process of moving north from Columbus and definitely was in a tight spot. I was able to contact Jim's Auto center and they told me to bring it by. They diagnosed the problem and got me taken care of that day and they guarantee their work. I would definitely recommend them for any auto repairs.Thanks again for your help.
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October 2023 by Elizabeth Swallow
I hit an animal about two months ago or so, thought that since Jim’s had been open for a long time and that it was mostly good reviews that I would have no problems. The animal ruined a lot of stuff in my car and brought the total of the repairs to over $2,000. I didn’t have my car for about a month due to insurance taking a while. In the end I got my car back and thought everything was fine until my check engine light came on. I called Jim’s since it wasn’t on before I took it there, so I brought it back a second time after plugging in a reader for my engine myself. I told them something was wrong with my 02 sensor and the air shutter sensor was on which were two things they should have fixed. Apparently they didn’t put the air sensor in the right place and didn’t plug back in my 02 sensor. I went to pick it up and as I was on my way to work my engine light came on again. So I called them and took it back. They told me that I had a bad 02 sensor and that it would be $500 to replace and also tried charging me $100 to pick it up. I went in there with my moms fiancé and told them I was concerned because I had taken it there twice and they didn’t see that the sensor was bad. The guy at the desk told me “we aren’t going to sit there and dig for something when the sensor isn’t on” I told him that I told them that and the other guy said it was their fault because it wasn’t plugged back in. He said he wasn’t aware and was extremely rude. We didn’t end up paying the $100 and he said “just to keep you happy I’ll give it to you and take the heat for it.” In a very demeaning and snarky tone. Now about a month later or less I am replacing my 02 sensor myself which has saved about $200-$300 and have found my skid plate is being held on with a zip tie and maybe 2 screws? I would think it could have been valvoline if I didn’t find a screw the first time I picked up my car in the side pocket on my driver door that matched the screws to my skid plate. I would never recommend this shop to anyone.
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September 2023 by Kathy Hill
They are awesome and got my car in quickly
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September 2023 by John Miller
Good and quick, in and out in 45 minutes. Thanks.
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September 2023 by Jeffrey Walker
A-1 service! Friendly and honest with great work! Please stop in for your auto needs!
