Waited 25 minutes for someone to acknowledge me in the store.
May 2024
Not very friendly and forthcoming. Verizon spends a fortune to get new customers, but does not treat existing customers well. Went to this store with my sister to replace her phone. The customer service leaves a lot to be desired. Someone should teach the staff to smile and say thank you.
May 2024
Debbie store manager at the Strongsville Verizon 5 Stars on her customer service Bought a new phone and had a few problems setting it up came back the next day and Debbie was great in helping me .Great Job Debbie!
