Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
17818 Royalton Rd, Strongsville OH 44136 Hours
About Spectrum Store
The Spectrum Store in Strongsville provides Internet, mobile, cable TV, and live TV services, where customers can shop, upgrade, pick up or return equipment, and pay bills. Multiple reviews highlight exceptional customer service at this location. Staff members are repeatedly described as extremely knowledgeable, helpful, and excellent at their jobs. They engage customers with kindness and genuine interest, providing thoughtful and enthusiastic assistance. Employees frequently go above and beyond to solve problems. This includes troubleshooting billing errors, helping customers switch mobile providers, correcting service plans to better suit customer needs, and solving technical issues beyond a simple equipment swap. Their actions are noted for turning negative experiences into positive ones, retaining customers, and providing compassionate support. The consistent theme across reviews is fantastic, wonderful, and exceptional customer service that exceeds expectations in an era where such quality is rare. The store is highly recommended for in-person visits to get tailored help.
Most Recent Reviews
November 2025
Fabulous help, employees were courteous and helped me resolve my issues.
November 2025
Received great help in two different visits to the store, first time switching cell phone carriers, ha! More information wouldve been helpful in the process but it all worked out, and I'm very happy.
March 2025
Had a fantastic experience today. Dario was extremely helpful and excellent at his job with assisting us. Couldn’t ask for a better customer experience this day in and age. Would highly recommend visiting this location in person to set up a plan that works best for you.
More Comments(100)
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