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July 2024 by Ron Ben
First some background, I was in the military for over 27 years and we have moved 25 times over the years ( both while in and out of the military). About 6 months ago I had to take over for a sick friend during their interstate move. The driver who was in charge of their move from origin to destination was MJ Michaels with Ace Relocation Systems, Inc – Cleveland OH. I was totally impressed with MJ in every aspect of the move process. In all my moves I have never encountered a 10 out of 10 experience in each and every part of the move. His truck and van were spotless and looked brand new. Inside the truck looked just as impressive. It was spotlessly clean as were all equipment, everything looked like it was in a show room. All items were expertly organized, stacked and in place in the van. It looked like MJ was ready for the drill sergeant to come and inspect his vehicle and equipment. During the three days I observed MJ I reaffirmed my impression of him and his professionalism. He hand picks the crew that he hires to assist him and expertly manages them throughout the move process. I was so impressed that I made sure to get his contact information as I was contemplating a possible move for my wife and I in the near future. Now 6 months later I was relocating and needed a mover. I contacted Ace Relocation in Cleveland and insisted that if they wanted my business it had to be MJ as my driver and in charge of my move. To sum up my personal experience with MJ after my move – total professionalism, extreme courtesy, expert knowledge, the best care for your items, great communication, and on time every time. I cannot adequately express how totally perfect the move process was accomplished from the moment MJ arrived at our door and continued throughout the packing, loading, moving and delivering of our goods at our new location. If you want an expert move from a person who will take care of your items like they were his own ask for MJ Michaels at Ace Relocation Systems in Cleveland Ohio.
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June 2024 by Rapaport Law Firm, PLLC
They handled a move for me from Ohio to Upstate New York. They were prompt, professional, attentive, and a pleasure to deal with. Highly recommended.
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June 2024 by Sarah Bonsall
We had a wonderful experience! The most affordable of the quotes we received, and the service was amazing!!! Highly recommend!
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June 2024 by James Carni
We have moved 7 times and this team is tied for providing the best moving experience.
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April 2024 by Mica
I would like to thank the crew that made my move a breeze. First, to my agent Jarla who has been so patient and helpful to me since day 1. She explained everything and answered all of my questions even on weekends. Then the moving crew, Roger and Ken were only 2 guys but they were fast and efficient. All of my belongings arrived to my new place safe and complete.
I highly recommend Atlas Van Lines and Ace Relocation Systems! ?
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March 2024 by brandonhottman
These guys are the most professional high quality movers in the state I couldn’t recommend them more!
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March 2024 by Joseph Orlando
I met with Casey Smith and found him to be knowledgeable, friendly, professional, and a fantastic resource for information and guidance on a myriad number of operational issues and solutions. Unlike a lot of others, Casey doesn't go for the hard sell, which I greatly appreciated. I highly recommend Casey and that you take a meeting with him, at the least.
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March 2024 by Your Ohio Home Girl
MJ moved my mother recently. I would highly recommend him! Professional from start to finish and great communication! Streamline service from packing to unpacking! Thank you so much.
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February 2024 by Jennifer Palcic
Excellent company!! I've had the pleasure of working with Casey at ACE Relocation. He is extremely knowledgeable and professional. He was able to answer all my questions and made me feel at ease. Moving a business is very stressful and ACE gives me peace of mind that it will all be handled well.
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February 2024 by Natalie Lang
My confidence in this company is strong. Casey Smith comes up with smart solutions to complex large corporate moving problems. Ace relocation can be counted on for excellent service. Definitely make them your relocation solution.
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February 2024 by Know Kizzy
They did a awesome job moving my household goods. The guys were really nice and helpful! I highly recommend!
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October 2023 by Carmen Kershaw
Our experience with Ace Relocation Services, begins and ends with our sales/estimate associate, Jimmy Hiller. Jimmy was so professional and courteous while providing our move estimate and provided a contact for junk removal as well, which we needed. Because our place of employment has a freight co. of their own, they chose to have us use them instead. However, after letting Jimmy know that we would not be hiring their services, he was still just as helpful to us in answering questions and providing the junk removal contact to me a second time after I had thrown it away. Jimmy's customer service and kindness has been such a blessing!
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June 2023 by jeff p
Nice place we go here to use their semi scales
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March 2023 by Joseph Gibbons
They did a wonderful job. Very concerned about speed and great respect for the things they packed. I can’t recommend them all enough.
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October 2022 by Joelyn Karlson
From the estimate to scheduling to packing to loading to storage and then to our new location—the experience was awesome! Everyone we worked with was professional and personable! Would recommend to everyone!! Thank you!
