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June 2023 by Keegan W.
DONT GO TO THE MACYS IN STRONGSVILLE OHIO. Ran by a (large majority) of geriatric patients that can't ring things up correctly. Lady charged me for a product THREE TIMES and wouldnt allow me to return a defective item. Despicable.
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May 2023 by Cosimo D.
As always the merchandise, in my opinion, at any Macy's is superior to most similar businesses; however, the sales lady working in the women's shoes department was incredibly rude to NOT just us, but to many of the other people waiting to try on shoes. Also, is it just me or is it very strange to have employees wearing jogging suits, especially at a Macy's, which I have always thought to be higher end? Either way, I can't foresee any reason to come back to this particular Macy's location.
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June 2021 by diamond p.
This was my first time going into Mac looking for some eyeshadow pallets. The associate, Lindsay was VERY friendly & patient with me!! I appreciate her so much for making my first experience wonderful!!
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May 2021 by Mike Y.
Okay, you better not read this review on a full stomach! I purchased a suit at Macy's and brought it home to try on. It seemed to fit pretty well and things were going good at this point. Then, I made the tragic mistake of placing my hands in the pockets. What I pulled out threw my wife into a vomiting mess and me dry heaving. It was a hanky with either dried blood or makeup and three long finger nails! There were two thoughts that raced through my mind, neither was good. Either this was left over from a dead person who was to be buried in this suit or from a poor woman working in the Taiwanese sweat shop wear the suit was made. The only thing that made this worse is that when I went to return the suit, there was virtually no response or apology. Even after I'd asked for the department and store manager. They all just nonchalantly refunded my money and sent me on my way. Anyway, I just wanted to relay the gross things you'll find at Macy's and the horrible customer service you'll find with a return.
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January 2021 by Aidan M.
I like this Macy's location. It has friendly associates, a nice Montgomery KONE elevator, and it's located in a good area. Two complaints - the Excel Dryer Xlerator hand dryers are obnoxiously loud and Macy's, PLEASE remove those stickers with the line reading "no photography" as they are shaming photographers like me...
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April 2019 by Lola Dick
Ladies and men here are always extremely nice and helpful. They are experienced makeup artists and will show you techniques to use their products. Very good customer service
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November 2018 by Alyssa Coates
Ladies and men here are always extremely nice and helpful. They are experienced makeup artists and will show you techniques to use their products. Very good customer service
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May 2018 by Amiee Luis Wagner
Great products, but one employee was impatient and unhelpful.