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September 2024 by Shannon Meadows
Drug Mart pharmacy #84 has the absolute best customer service. It’s refreshing to find a pharmacy and their staff that makes you feel welcome and they always go the extra mile to help me ! Rich and Yara the pharmacists , Zachary, Jordan and Jonathan are always so prompt, friendly and helpful ! They need to be recognized and treated for their service and care. I worked in Oncology for a long time and dealt with pharmacies regularly and this pharmacy and staff here in Strongsville are top notch ! I would highly recommend!
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June 2024 by Dottie McCoy
Nice store it's a pleasure to shop there
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June 2024 by Dan Brzezowski
the pharmacy workers here are rude and unbearable. they make you feel like they are doing you a favor if they can even get your meds right we had to move to the new store location in strongsville and they have figured it out just fine with zero issue and are polite every time.
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February 2024 by Judith Bobeck
Would like to thank the pharmacist who worked with me today. Had a problem with my prescription on Monday. Dealt w a VERY rude assistant. She figured out my insurance and refunded my money after she put in my cards. I do not think he wanted to bother with me.
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February 2024 by Scott Evanoff
Go there almost daily. Love this place. The manager is very friendly and helpful. He makes it great - always has a smile and down to earth.
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January 2024 by Erin Remington
Convenient location. Friendly staff, good selection. I always find what I'm looking for.
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January 2024 by Jessica Pannozzo
Richard Cawthorne is the rudest Pharmacist I’ve ever met. My husband had major surgery and he refused to fill his prescription that was sent directly from the surgeon. This pharmacist had the audacity to laugh in his face and say he refuses to fill the prescription because he was too lazy to actually read the instructions from the hospital. The worst bedside manner I’ve ever experienced from a medical professional. Shameful and disgusting behavior that was completely unnecessary. BEWARE of this pharmacist he does not honor his professional code of ethics.
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August 2023 by David Thorne
This is a great local store to go to for almost anything. We went there tonight and my brother actually commented about how big it was. It has more than you think it might from the outside. The parking is also great too. I also find the staff to be really nice. If you haven’t stopped in, you should give it a try.
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August 2023 by David T.
This is a great local store to go to for almost anything. We went there tonight and my brother actually commented about how big it was. It has more than you think it might from the outside. The parking is also great too. I also find the staff to be really nice. If you haven't stopped in, you should give it a try.
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August 2023 by Susan Buettner
Wait is short most of the time. Workers are and Courteous knowable.
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June 2023 by Rebecca Palumbo
When I was at the checkout line paying for my items, the clerk was very rude. He had his back to me while I was paying, didn't smile and greet me at the register, and he acted like he didn't want to be there. He acted like I was bothering him and was leaning against the register waiting for me to finish paying and leave. He needs to remember that anyone who shops at that store is helping pay your bills and making sure you have a job.
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June 2023 by Marianne Konkol
Pharmacy very disorganized, called in prescription, automated system reported would be ready at 100pm, went to pharmacy at 100pm for pick up and was told they do not even have the medication. Would come in tomorrow, when asked why I was not notified- they really did not have an answer. This is not the first time system reported prescription would be ready and they did not have the med and did not notify me- frustrating
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April 2023 by Kate Pratt
Extremely disappointed. I loved the Brunswick Hills Drug Mart but the one on Prospect in Strongsville can't compare. Not only is it gouging shoppers with prices, cluttered and disorganized with ladders blocking aisles, and expired products, the pharmacy tech is unprofessional, lacks courtesy, and is dismissive. She was annoyed when I asked her to do her job and the actual pharmacist had to tell her I was correct about a medication in which she had argued with me. I hope that those that cannot live without their meds, don't get this girl. Would get better customer service at Walmart.
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March 2023 by Hiba A.
Yara the pharmacist helped me tremendously with my grandmas prescription She was out of refills and her appointment wasn't until April She went out of her way called the drs office and had our prescriptions ready the same day and she was very thorough and talked to my grand ma about all her prescriptions and answered all her questions very patiently We received phenomenal service and bedside manners from Yara.I was impressed by her kindness, professionalism and knowledge!
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October 2022 by K Prince
The customer service is always great. Shelves are stocked & prices are competitive.
