-
January 2024 by Sam Woodyard
The lab and office are fantasticExpress care was 2 hour wait. I was stabbed for covid, and nothing else like I should have beenThis was before the nurse came to see me. My after visit summary lists what they should have done but did not. The diagnosis is not relevant or discusses nothing of why I wentIf its crowded then don't go, they have no idea what they're doing
-
January 2024 by Sharon Doyle
Seems like a good clinic. The Dr was great. Instructions were not clear about where to go to get x-ray first, so we sat n the wrong place for a while.
-
January 2024 by Breanna Moravcik
Clean facility, courteous staff, on time, and exceptional care providers!
-
November 2023 by Ehsan Asadi
The physician assistants were not attentive. They seem to be bothered by my questions. I try not to ask too many questions seeing their reactions.
-
October 2023 by Wendy Cline
I HAVE SPENT THE LAST 25 MINUTES TRYING TO MAKE AN APPOINTMENT! I have had the best care in the world by Cleveland Clinic employees, but it is IMPOSSIBLE to schedule an appointment! Was transferred five times before I was disconnected. Why don't they fix this?
-
August 2023 by Michael Heller
Wife had an ultrasound today and the nurse said I wasn’t allowed back. No matter my relationship to the patient. But proceeded to let other couples go in together. Absolutely ridiculous and makes me question going to Cleveland clinic in general anymore
-
August 2023 by google user
Every time I come here for my appointment with my pcp I literally wait 20 minutes past my appointment then when they finally call me back I'm in the room waiting an additional 30 minutes for him to come in! Ridiculous , every other doctor I have at this location I only wait maybe 15 minutes past my appointment time and when I get in a room the doctor comes within 10 minutes tops. So apparently the problem is my pcp.
-
May 2023 by Cory
The Express Care here is very good! Occasionally a wait, but accurate diagnosis, and treatment. The lab has nice staff but there is often a long wait time due to a large volume of patients. Some doctors here are ok, but others not so much. I wish the doctors here took more time to get to the bottom of things. They miss things. Many health issues have been unresolved by the Clinic. They just pass you from one doctor to the next. It is no fun suffering every day, and not having answers.
-
May 2023 by Codie
Providers are great. The lab will pull your leg for hours. Instead of saying, hey we are booked so it’s best to come back. They say o it’s only a 30 min wait, 30 passes you ask again o it’s 30 more. You wait ask again. Now it’s 45 ? Don’t keep lying to my face.
-
May 2023 by Malory P
I had my acl reconstructed here and everyone made the experience very smooth for me. The staff on the second floor were very caring, happy and gentle. The third floor staff was great as well. The staff in the physical therapy department have been great to work with!
-
May 2023 by Virginia Stucko
Very efficiently runOnly complaint is all the handicapped spots are always taken so it was a hard walk from the car to the bldg.
-
April 2023 by Railie Holley
Make sure you get there plenty early! I signed into my daughter’s appointment 5 minutes early, waited for 15 minutes. They called me up to the desk and said I checked in 10 minutes past my appointment time so they canceled my daughters appointment even though I had been sitting right in front of her for 15+ minutes with 2 kids.
-
March 2023 by BozoBox
They are nice people and had very good care there.
-
February 2023 by Rick Berger
Always the best care and great environment. It is difficult to get appointments these days (true everywhere), but they have a walkin clinic always for urgent attention that doesn’t require emergency room. In that case, I recommend Brunswick location for emergency room.
-
January 2023 by Mrs. Squeakers
Came to Express Care as soon as they opened at 8am. Was told it would be a 15-20 minute wait. It's been an hour and we've still not been seen. Went to desk and the person said we were next. That was 15 minutes ago. If I had known the wait was going to be this long, would have come back later!
