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December 2023 by Kay Lyons
The Champs Sports online store send me Mickey mouse crocs in a the wrong size 11 men I’m a woman I were a 8 in woman’s they never would help me they kept giving me the runaround. I have a disability and I cannot continue to walk in and out of stores I called I didn’t even want my money back. I just wanted the right item. They told me that they were sold out and that I can take them in the solo Ohio store in Cleveland but that store told me they could not except the shoes back because they were online order. And I have made several attempts to try to resolve this matter within the timeframe during the timeframe and afterwards I cannot get no help. I spoke with a Jenna by the name of Antonio on the line, and then he let me spoke with the supervisor. They never helped me, so what I’m going to do I’m going to speak with a lawyer I’m going to also speak with the disability act concerning how your company has taken advantage of a person with the disability, even if I didn’t have a disability still you guys took advantage of me and I do have a disability and I explained to you that I am blind and one I did everything I could with the disability that I have and you still your company champs sports did not try to help me at all resolving this matter all they kept talking about was all the date expired, but I haven’t even had these shoes a whole year until SundayToday’s date is November 10, 2023 I haven’t even had them a year yet or year is coming up in two days but I’ve been trying to resolve this issue the first week and a half that I had to shoot. I’ve spoken with your company representative four times no one will not help me concerned this matter so explain to me what should I do besides File complaint and take you to court for the money that your company owed me because I wasn’t the one that ordered the wrong shoe. You guys shipped me the wrong size Crocs
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October 2023 by Tawina Bizzell
Nice clean prices are a little too high for me but my son is 7 and goes to an all boy school so I’m not trying to buy expensive sneakers but they store was very organized and the staff were nice ?
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March 2023 by Victor Lopez
Good place to shop
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October 2022 by Tayon H
Nice Variety
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July 2022 by Bert Moore
Nice variety worth a look around
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March 2022 by Becky Graham
Great place, great shoes. Love going here..
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February 2022 by Terrell Kemp
The worst employees and worst customer service I’ve ever experienced at SouthPark.
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August 2021 by Jake Carpenter
Very Poor experience at this location. Lack of knowledge on Active Duty / Veteran discount policy. Awful customer service, I could even point out which individual was the rudest and unprofessional towards more individuals than myself in my visit there. I hope corporate can turn this around. Until then I do NOT recommend my fellow veteran and active members in the armed forces to spend your hard earn money here.
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July 2021 by Tammy Kennedy
Ok if your looking for high priced, popular shoes but not for anyone over 50 yrs old
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January 2021 by Redmoon Photography
I always prefer Champs over Footlocker and Finishline. In my opinion they have a better selection.
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January 2021 by Daniel Tagum
Hot new sweet fit champion
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January 2021 by Donna Reed
When I called it felt like I was bothering them.
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December 2020 by Mz. Boyd
They didn't have a big good selection
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October 2020 by Ashley Blazey
AMAZING prices on everything in store.
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October 2020 by Darleane Pollard
I ordered shoes online from Champs and they were too big. Went into the store to exchange them and was shocked by the great selection! I was also ecstatic that the staff showed interest in my Sons Beyblade phase and pulled out an arena to battle right in the store!! Extra points, my son usually hates shopping!! Nice touch?
