Buckle at SouthPark Mall is a specialty retailer focused on style and exceptional service. Multiple reviews highlight that the staff is beyond amazing, extremely helpful, friendly, fun, and great at what they do. Customers report unforgettable experiences where employees proactively assist, such as quickly finding correct sizes for taller or larger individuals and creating easy future accounts. Staff members greet customers right away, help find specific styles, and offer alternatives, with many noting they would not have purchased anything without this dedicated help. The service extends to personalized styling, with employees putting together several outfits based on a customer's preferences for colors and styles, making the experience fun. They remain attentively nearby during fitting room sessions to fetch different sizes, significantly cutting down time and making things easier. The store also cleans up fitting rooms afterwards. While some note the clothes can be expensive, the impressive and attentive service fosters strong loyalty. Additional loyalty is driven by policies like the military discount. Customers feel so well assisted that they plan to return and shop only at Buckle for certain items, spending significant amounts and calling the staff an awesome asset to the store.
Just want to say thank you to The three ladies that was working on August 23 around 4:30 PM. I appreciate your honesty and helping me select the perfect jacket to go with my outfit for a western party. Your service was so kind and personal. I definitely will be back.
May 2023
I’m not typically one to write reviews, but I LOVE this store and the staff is BEYOND AMAZING!!!! They are so friendly, fun, EXTREMELY helpful, and great at what they do!!!!
May 2023
I’m not typically one to write reviews, but I LOVE this store and the staff is BEYOND AMAZING!!!! They are so friendly, fun, EXTREMELY helpful, and great at what they do!!!!
