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June 2024 by Mitch Hitchcock
I was able to find everything I needed in one place at a good price. Staff was nice and helpful too.
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May 2024 by Thomas Mihelick
Ordered parts on 5/6/2024 and PAID upfront. Employee enthusiastically tells me they would be there tomorrow 1/4 to 5. I was not able to return until 5/8. Different employee tells me they shipped the parts back because I didn't pick them up. I cuss them out , because this is ridiculous. She calls the manager and he has her re-order my parts. This is what I'm told. Wish this was the end of my negative experience. Today. 5/9. I call ahead and the employee looked up my phone number and asked about wheel bearings which alarms me because I need brake components. He kept calling me buddy and pal disrespectfully. I come in to get my BRAKE parts, the one box was smashed and clearly previously opened along with the bag inside. All the pieces were there so I took it. then I asked the assistant manager there company policy bc I paid and they shipped them back. I asked how will you make this right, I had to borrow a car twice. He acted like I was lying when I told him the story above. Then he told me they came from Youngstown branch and it takes 2 days to get here. I asked him how he would feel if he were dealing with this. He just repeated the above line like if he said it enough I'd except it as a legitamate answer. If you can count it took them 3 days to get my parts. If it took 2 my parts would be there on the 8th when I was in anyway. If you had to re-orderthem it took 1. In the end I really wish I could give negative stars because I had to deal with at minumum 3 out of 4 employees that were beyond incompitent. Also on top of insinuating I was a liar the assistant manager told me to shop next door at Autozone. I've been done dirty by other parts stores in the past, this is the first time I've left a bad review.
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April 2024 by Brandon Gerber
Nice and helpful!
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March 2024 by Gene Boesch
She found the right bolt to fix my problem and she brought me a socket wrench to tighten it down.
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February 2024 by Scott Snyder
Great service at a affordable price
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December 2023 by John Snodgrass
Very helpful and nice employees with plenty of knowledge and insight.
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November 2023 by M.S. Don
Decent prices
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September 2023 by Melissa Christopher
Awesome manager
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September 2023 by Larry (Nukill)
Very helpful with product info.
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September 2023 by Alan Dallner
Went to Streetsboro, a young man named Jamie helped me with installing a battery he was very helpful and had a good attitude ?Thank You!
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September 2023 by Mark Karabec
My go-to parts store, however, the last time I went, a counterman asked if I needed help, I didn't, but he went in the back. I didn't need up finding what I needed. However, I needed to pay for it. When people people are in your store, stay out front.
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September 2023 by Greg Kulesza
O'Reilly in Streetsboro ohio is a great auto parts store with top notch people,Jesse is a great guy that goes beyond normal parts guy
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September 2023 by Dailey Davis
O'REILLY'S is always great I never had a problem with anyone or anything that I get from them .
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August 2023 by Jenn L Goertler
Helpful staff, always welcoming. Good prices.
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August 2023 by Kevin S.
James at O'Reilly's is awesome at testing vehicle battery and charging system to determine what is needed for car repair. He confirmed the need of a replacement alternator, had the part in stock, and made me aware of a couple local car repair shops to do the replacement for out of state travelers. Thanks James!!
