10AM - 8PM
9706 OH-14, Streetsboro“A young man named Trey took care of the problem ony T Mobile phone in no time !! He knew what to.do.! He was very polite and was a great help to.! He made by day by fixing the problem on my phone !”
“Got a new phone and smartwatch at an absolute affordable price from Raj at cricket wireless. He gave us a discount since we are an old customer. Thank you so much Raj.”
“Levi and Joe are great with customer service! Helped with new tablet purchase and was straight forward with everything! Will be coming back for all my Verizon needs!”
“I was so nervous about feeling dumb when I walked through door. When Sam said “hello , have a seat. “, I was immediately calm and reassured. She was patient , and made me feel at ease. I understood everything. It was an easy, informative, and really good experience.”
“My charging port was plugged up with a bunch of dirt/dust and I couldnt charge my phone properly, they cleaned it out for free. Super awesome people and customer service!”
“Aaron at the Brimfield location is phenomenal. He has outstanding customer service, technical skills, is a wealth of knowledge and kindness. Despite how busy the store was, he was welcoming to each customer and treated each of us with the greatest respect and attentiveness. It was a fantastic experience. I am so happy to have had Aaron's expertise and assistance.”
“Had many problems with my moto g phone,I was about to give up when Joshua at the stow location said let's put it back to factory specs.It's now like it was when new!!THANKS Joshua”
9AM - 9PM
2574 OH-59, Kent“Lex is the friendliest most helpful cell phone representative I’ve ever experienced since being with Verizon. We went in at the beginning of February to upgrade two phones. There were some issues with the removal of a third line that was transferring out and lex had continuous communication with me throughout the month until my issue was effectively resolved and my account updated how it needed. She went above and beyond her customer service role!”
9AM - 9PM
4186 Kent Rd, Stow“Stopped in to get new 5G home set up at a new address - Zach was very helpful, knowledgeable and friendly! Even called Verizon for me to help process my order - would highly recommend him!”
10AM - 8PM
7197 Aurora Rd, Aurora“I totally ditched my old provider for AT&T because switching was a breeze, all thanks to Bryan! Seriously, the guy deserves a raise. Went in just to switch my SIM, ended up with awesome deals on internet and phones. Bryan's patience and chill vibe were top-notch. Dad and I left feeling like AT&T pros! Five stars all the way, thanks to Bryan.”
10AM - 8PM
4326 Kent Rd #100, Stow“Caleb assisted me when I walked in he greeted me with a smile and welcomed me to AT&T and asked how he could help me. I had to have a phone I received from insurance setup. He did it all within a timely period. My experience was good and he was very professional. He also gave me advice to hold on to my old phone in case something didn’t set up correctly I had reference my old phone and that I have 30 days to return my broken phone. Great job thank you.”
10AM - 6PM
794 Howe Ave, Cuyahoga Falls“Great store with a great staff. I needed a new phone & my man Ray helped with everything for me top to bottom. Very professional & courteous to me. He made sure I understood the process & went above & beyond during my time there.”
“MJ, is very knowledgeable of her job. She was such a GREAT help to my Daughter and, I! I highly recommend her. It was VERY unfortunate and disappointing that she didn’t have help in the store!!! SHE WORKS VERY HARD!!!”