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June 2024 by Erin S.
I would give zero stars if I could the tellers do not know how to listen to directions at all when it comes to me paying extra on my loan. Instead of putting it as a principal payment it is put as a regular payment. Ravenna branch is much better they actually listen there
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May 2024 by samantha svoboda
My experience at this branch has been amazing! Specifically TJ and Stephen, they’re both great. I can’t thank them enough for valuing me as a customer and taking care of me!
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May 2024 by Roy “Mike” Metzger
I've been there two times to open an account. Today was the worst customer service was spending all of her time on a Saturday and we couldn't open an account. At 15 til 12 I was informed that they would not be able to take care of us.
Ok I'm leaving Xxx for poor customer service, I will find another bank for my money, because Huntington bank is just as bad.
You Lost a good customer today Huntington Bank
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January 2024 by Rose Andulics
You all need to get a new ATM machine this newer one won't take my checks I've been depositing my checks between 1 a.m. and 2 a.m. for 40 years (16 at Huntington) Now I have to get up early to come in the next day and deposit it. One of the tellers told me awhile back to get the app I don't want anymore apps. And this newer ATM, I see everyone struggling to use it.
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November 2023 by Norman Gerald
Worst banking experience ever
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November 2023 by Madalyn Rosario
Bad customer service
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October 2023 by Nevette Evonne Fludd
Went in to open an account for my 16 year old daughter. Teller says he’d let them know. No acknowledgement whatsoeverNot ONE face of color in the whole place. So I guess we weren’t worthy of talking to. Went to Twinsburg and was promptly waited on
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September 2022 by Matt Bross
This Branch is in horrible decline, all three of their ATMs that were unserviceable on an early Friday evening, greatly inconveniencing myself and several other customers.
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September 2022 by Cynthia Dawes
I have nothing but issues and bad experiences at this location... I have been here since they opened waiting to open an account for my son and people who came in after me got taken back I was told it waa their 9'oclock appt yet it was 930 when the two other people arrived. That in my opinion should make that appointment null and void, they were late! Im literally to the point ill drive to Cuyahoga falls from this point on to do any inside banking because this place has given me nothing but issues!
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September 2022 by Ethan McCartney
Always friendly and helpful.
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September 2022 by Debi Rhodes
Received a HNB CC in May and saved it for Vacation it had a very nice credit limit. Went on vacation used it for the car rental, supplies, souvenirs and food. While on vacation they lowered my limit without warning now overdrawn on our CC. And nothing in our life has changed ex: credit score in actually rcvd a raise. Just plan wrong to do this without justification. And forget when you call they just rude and not caring.
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September 2022 by Dylan Warren
Six months ago they started declining my subscriptions every month due to "fraud". I've had Xbox Live longer than I've had Huntington. How is a 6 dollar charge from Hulu on the same date every month flagged as fraud? Time to move on before I have to go back to carrying cash and buying hulu gift cards like a child.
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February 2022 by Grant Wilcox
Never had any problems and everyone is always friendly
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August 2021 by kasey fyffe
I’ve been coming to this Huntington to get change for work, never had a problem until today… sorry I don’t know her name but the older foreign lady told me today that I can’t get anymore change because I have been coming in too much. I have an account with them and everything, absolutely a disgrace.. will never be going there again
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April 2021 by Z Lee
One of the WORST Huntington Branches I’ve ever been to, Kelsey Williams, one of the employees there, is always so rude and disgusting every time I visit. She called the police on me today because I raised my voice at her after she raised hers, she thought the police was going to do something but they even knew that she was being ridiculous which is why they did absolutely nothing!
