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“Came in to get my screen repaired before work because I needed my phone operational. Thought for sure I’d have to be late… Absolutely stunned at the speed of service, thank you so much! I was still able to be there early!”
“Isaiah and Lukas were awesome and so very helpful! We have not always had this type of service at this store and were very grateful for their helpfulness to switch over to an Iphone. Great guys and very helpful.”
“Derek goes over and above when it comes to your phone needs. He updated our account from 2 phones and added another phone for the same $$ as we were paying for two.”
“Sister and I upgraded to the iPhone 15. Super easy process and I appreciated that the rep took the time to walkthrough the ensuing account changes. Big thanks to Nicole for her help!”
“We were very impressed with this place! Dillon greeted us the moment we walked in and was very helpful in explaining my options when I needed to upgrade my phone but wasn’t sure what I wanted. In switching everything over, he was very professional and quick and answered any questions that we had. We loved how quickly everything was taken care of, I love my new phone and we will definitely come here again! A shout out to Dillon for a superb job!”
11AM - 5PM
1191 W High Ave, New Philadelphia
Mobile Phones
“All I can say is WOW! We were shopping at Aldi and just happened to see the OPEN sign! Stopped in, switched from Boost Mobile. It was quick, painless, knowledgeable and extremely friendly! Glad we stopped in and are part of the Cricket Family!”
“So far the best service under this new management
I love it here with akash's incredible service.
I would recommend all the senior citizens here for the proper guidance with patience.”
“Darby and Tristen were great. They were very friendly and helped me with my needs! Rob was awesome! Incredibly knowledgeable and went above and beyond to not only get me the accessories I wanted but get me the lowest absolute plan and save me money! Essentially costing me next to nothing to upgrade and slurg a little. Truly exactly what customer service is supposed to be ! I'm very happy with this experience. I am looking forward to working with him again soon.”
“Chad, in the Newphiladelphia location is the best! He is always willing to go above and beyond for his customers. I hope if anyone ever needs help they ask for him. The best employee in that store hands down!”
“We spent some major time fixing what the online sales couldn't do due to rules to prevent fraud, we have two residences with spectrum, Ohio and Florida, the staff at New Phila was very helpful and the manager fixed us up with a great package that looks to save us some serious cash. I didn't catch his name but I think it is Joe, we are very satisfied with their service and help!”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Our salesman, Spencer(I hope I got the spelling right!) Was amazing! He took the time to get my wife and I set up with new phones, on a new plan, and stayed late to do so. Thank you!”