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February 2024 by kalpana bhattarai
One of the best nail salon in stow
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January 2024 by olivia stoner
Absolutely amazing service I showed a picture and she absolutely slayed my nails and amazing costumer service!!! Will be coming back ❤️❤️
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November 2023 by Rhiley Fasig
I have went to this salon since I was 14 I am now 19 and they have just progressively gotten worse. They were amazing when i first went there and now I wont be going back. None of the original people that were there when I was 14 work there anymore and it’s just not a great place anymore. Went there earlier today for the first time in 2 years and the design I got the nail tech did a decent job but the nails itself are horrible. They aren’t smooth whatsoever and she drilled into my cuticle and made it bleed.Services: Foot massages
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August 2023 by Tiffanie Brown
I love this place. Nails always beautiful.
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July 2023 by Amanda Blevens-Wilson
Great salon with many options, availability, and very friendly staff! I felt the prices were fair for the services. I will definitely be back!
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June 2023 by Lisa Jedacek
I asked for dip nails and I believe the techs there do not know how to do them. They took over an hour to soak off because they wouldn’t drill the top layer of dip off before soaking in acetone. The tech also repeatedly burnt and cut my nailbeds and cuticles with her drill. I asked for a round shape (the shape of a natural nail) and the tech struggled an embarrassing amount to give me round nails. After the soak off, it took her another hour and a half to do the nails. My fingers were so badly cut and damaged from the experience they became infected, and green pus started oozing from my middle finger. I rarely leave bad reviews but I have a hard time believing these are licensed technicians. I understand every professional starts somewhere, and needs to learn as a beginner, but the infection in my finger motivated me to leave a review to warn others. Luckily salt water soaks and peroxide soaks were enough to manage the infection but I was very close to needing prescription antibiotics. This is a serious health and safety issue!Service: Nail cut & filing
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May 2023 by Kathryn Gordon
Zen Nails always does such a great job with my nails. I have had my nails done at Zen Nails & Spa a good handful of times. It's not my regular nail salon, but I know I can count on them to give me great acrylics! The main downside is wait times. Even when I make an appointment through their Facebook page, I end up waiting 20-45 minutes to get taken back. One time I even had to wait an hour. All the staff is very nice and talented, so waiting that long sometimes feels worth it. I attached a photo of some Halloween ghost nails done by Chi!Services: Gel manicures
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February 2023 by Alli Paige
So cute!! People who hate on this place need to calm down, I loved my experience. If you’re patient with the employees and explain what you’d like done, they can do it pretty well! Strawberry nails!!!
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December 2022 by Angela G.
I had issue after issue with this place. The first time I went, I asked for a design and showed three different people what I wanted to do. They kept switching me between techs. Finally, when I got to the last tech, she told me I should have mentioned I wanted a design earlier and that she couldn't do what I wanted. On another visit, I was told to come at 9:30am instead of 10. I got there at 9:30 and waited until 10:05 only to be told the person who had scheduled my appointment had to leave town. On that visit, a ton of people surrounded the desk where I was getting my nails done so they could talk with the tech. It was the least relaxing visit ever. On the fourth visit, I showed a design to two different techs well in advance. I was told they could do it. I was switched between several people. The gentleman started doing my nails, but not at all in the color I had asked for. When I mentioned I wanted a design, he told me they didn't have anyone there to accommodate. My nails were blotchy and poorly done. There are plenty of other nail salons that actually care about their customers. I do not recommend this one.
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December 2022 by Dawn Marks
Absolutely gorgeous! Chi did an AMAZING JOB, and was very meticulous and professional. I told her that she has gained a customer for life....
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October 2022 by Corrie McCauley
I took my daughter here this past Sunday and I am not happy about it. We sat & waited for a bit, they told me only one person there could do acrylics even though there were 4 people “working”? They scrape my nails or whatever & then I sit & wait, he finally comes out & puts the acrylics on, then someone else files them down & she filed so hard I swore my finger was bleeding, it wasn’t but it is still really sore. They finally start on my daughters nails & the girl who ends up doing our French tip was sitting there getting a pedicure for the first 30 minutes. ALL we had done was acrylics with French tips & I was charged $110. Like… how? Absolutely ridiculous & I will never go back there.Service: Acrylic nails
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October 2022 by Sandra Labib
The staff are amazing and nice. I witnessed a customer was talking down to the owner I believe, and she handled that customer so well and so professionally. I loved my nails and my nail tech was checking in with me in every step to make sure I like the results.Service: Gel manicures
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October 2022 by Luv Jae
THE OWNER of this place is soooo money hungry it makes no sense. THEY CHARGE FOR EVERY SINGLE THING cut down, soak off, nail shape, it's crazy! At the end of my service the tech that did my nails went over to the owner She the owner did the math of my nails in her head. She gave me a price I paid and left. 2 min. of sitting in my car the tech runs up to me basically to tell me that the owner didn't charge me enough She needs $10 more dollars. After I just tipped the tech $10, but she deserved a tip . I loved my nails but I'll never go back... Wayyy to pricey! I feel bad for the people inside that had to witness her making her employee run after me because of her mistake. None of the employees know the prices of the services they provide. I wonder if that's because she makes the prices up per customer ?Service: Dip powder
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September 2022 by Colleen Chartier
Easy to schedule, everyone very friendly. Had some minor corrections that need to be made during my service, but all the techs were very understanding and my nails turned out great. Highly recommend Hayley, she did a wonderful job on my dip nails. Looking forward to coming back soon for any service.
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August 2022 by xsila Powell
I come here all the time and never have problems bc I always have Kim do my nails I never write reviews but this is the second time I’ve made an appointment and get my nails started then wait and sit for another 30mins while she goes and does another person nails well I feel like they should wait if I made an appointment I don’t feel like I should have to wait that’s the point of an appointment.! Made an appointment at 2:30 got started then from 3:00-3:30 been sitting in the chair waiting for my nails to be shaped and polished and I only needed a fill in. I shouldn’t be in the nail salon for an hour for a fill in let alone be paused on my nails when I had an appointment. If that’s the case get more mail techs or don’t schedule your appointments so close together. I don’t think I’ll be back