Walgreens, a well-known pharmacy chain, has received mixed reviews from its customers. While some have had positive experiences, such as finding good sales on vitamins and minerals, as well as receiving exceptional customer service from the pharmacy staff, others have faced challenges. One customer had an issue with an online order, where the pharmacy was closed, and they were unable to get their other items. However, the manager was able to resolve the issue, allowing the customer to receive their order. Another customer praised the pharmacy for their willingness to go above and beyond, even offering to deliver medications during inclement weather. Customers have appreciated the helpfulness and communication from the pharmacy staff, especially when dealing with prescription refills, insurance complications, and medication shortages. The staff has been described as incredibly helpful, warm, and communicative, going the extra mile to assist customers. While the majority of reviews highlight the positive aspects of Walgreens, one customer had a rare negative experience, stating that this was the first and only time they had a nice pharmacist and a decent experience at any Walgreens location they had visited over the past 15 years. Overall, Walgreens seems to provide a mixed bag of experiences, with the majority of customers satisfied with the pharmacy's services and staff, but a few encountering occasional challenges.
I placed an online order and I had a prescription ready. It asked if I wanted to include it. I said yes. Well they didn't tell me the pharmacy was closed and if I included it I couldn't get my order for other items. The manager was able to help and I was able to get my order.
November 2024
I frequently go to Walgreen's for vitamin and mineral purchases. They usually have good sales going on, though it takes some time to find the best buy.
November 2024
Forget to pick up some meds. Got a friendly reminder call. Then, because it was raining, they offered to deliver the meds with a Uber driver, free of charge, so I wouldn’t have to go out and get wet. This location bends over backwards for its customers.