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September 2024 by Judith Holleran
Rude, had to ask for a receipt and then my Bluetooth and phone was no longer paired. Of course, the rude counter person denied any wrongdoing. Claimed knew nothing about Bluetooth. Lastly they left that filthy sheet protector in my car which I had to take out.
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August 2024 by thebigugly0
Did a walk in just to see how big their backlog would be. The guy behind the counter asked what was going on with my vehicle. I explained what was going on, citing 3 different times what I was positive the problem was.
He went immediately dismissive and told me I was wrong and it was most likely another thing. Very, very rude and condescending.
Took it to another shop and surprise! It was exactly what I had said it was going to be.
I wonder how many people are getting scammed by this pompous guy.
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August 2024 by Mary Poppins
Outstanding people, service, honest can’t say enough.
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August 2024 by Stephen Wallace
We were from out of town called them up in the morning and they were able to have our jeep up and running very quickly
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June 2024 by Jerry Cowley
This shop is very professional and very trustworthy. They do quality and timely work, communicate regularly, and make you feel very valued as a client. We take all our vehicles there. Mike is great and won't steer you wrong. If you live anywhere close to Stow, Falls, Hudson this is your mechanic.
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May 2024 by Patrick
This is by far the best small business in Stow.They are also the only people I allow to work on my vehicles, due to their expert knowledge and fair pricing and the work the guys do in the garage is second to none.
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April 2024 by Killersharkboy 1128
I was looking for a shop that was honest and wouldn’t rob me blind but also be way better on time, they have more than exceeded my expectations, cost is 10 times better than Midas and it doesn’t take them an entire work day to replace a tire and drum brakes, and even then I’m always out in less than the scheduled maintenance hour, they patched my tire that was losing tons of air and the shop I got them from claimed they didn’t have any leaks, saved me a lot of money and the sales manager test drove my truck to diagnose my vibration issue, he was able to tell what was broken and where, if you are looking for an auto repair shop that more than exceeds expectations with older vehicles I recommend them wholeheartedly
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April 2024 by James Brogan
They replaced a warranty part for no additional labor on schedule as planned.
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March 2024 by Tim Shelton
Friendly and fair. My 06 ridgeline steers like it did when I bought it. Thanks Mike. ?
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March 2024 by kevin
The best
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February 2024 by Joshua Tempesta
Fair fast work. Mike Took time to explain everything in detail. Small businesses in Stow never seem to disappoint me.
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January 2024 by Ryan Foster
I send everyone I know here. Fully convinced this is the best auto repair shop in the world with the service I’ve gotten elsewhere.
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January 2024 by Joebob Biggins
Honest and helpful .
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November 2023 by Rick Carey
Very polite and well knowledged mechanics.. highly recommend this place over others...thanks for the great service provided today.
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October 2023 by Beth S
Jim’s auto does amazing work and not badly priced at all. They are honest and very nice guys. I wouldn’t go any where else. They have made my sons car a lot safer and reliable. Thanks Jim’s auto, u guys are amazing and thank you for making my sons car safe!
