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“Had to return product well exchange everyone take all the cords. The hey don't tell you on the phone. Save a trip when exchanging bring router and modem and cords.
This place is a sign in at the door and you'll get call no matter appointment or not. Staff was cool
Very clean
I don't think they have public restrooms. Across from Target in Stow.”
“I was so nervous about feeling dumb when I walked through door. When Sam said “hello , have a seat. “, I was immediately calm and reassured. She was patient , and made me feel at ease. I understood everything. It was an easy, informative, and really good experience.”
“This Single Number Communications system has saved us countless hours of administrative time and money and the anonymity of providing personal reception options is priceless. Great system! Great Service!”
“A young man named Trey took care of the problem ony T Mobile phone in no time !! He knew what to.do.! He was very polite and was a great help to.! He made by day by fixing the problem on my phone !”
“I would like to thank Marshall for being so professional and helpful yesterday. I was with Verizon for years and ended up switching to T Mobile yesterday. He had a lot to do with that decision. I know if I need anything I can count on him. Thanks Marshall!”
8:30AM - 4:30PM
1661 Copley Rd, Akron
Internet Service Providers
“Everyone at Clarktel provided us with excellent service! Terry and his team are very knowledgeable and professional! All the work was performed in a timely manner and their follow up is fantastic! We highly recommend Clarktel and enjoyed working with them!”
“I had such a good experience at this T-Mobile location. All of the staff was friendly and helpful, but Tori went above and beyond! She was compassionate, knowledgeable, and patient. I did not feel rushed once! Not only did I get my issues resolved, but I left with a smile on my face. 10/10 recommend!”
“Normally I have the worst luck with my phones being able to be saved & fixed, and I just loose everything. I couldn't get my phone to come on, reboot, NOTHING!! Dawn at the Arlington plaza store was able to get it going within minutes, & even got me a new screen ordered since mine is cracked, & I had completely forgotten that I have insurance on the phone. This location has great service, & the employee's are very helpful, & very polite. Highly recommend this location.!”
“I cannot say enough good words about Chad! Very educated and kind… Had patience and explained everything in detail! VERIZON is lucky to have him as an employee!”
“I came in today and was helped by a very special lady, she helped me get my son a new phone for his birthday and she went above and beyond to help me get a great deal. She was very positive and kept a smile on her face. She even wrote happy birthday on my sons phone box? she is a blessing to your company and deserves all the blessings god will place in her life? great customer service please keep her at your store”
“Jordan from the Verizon corporate store in Cuyahoga falls helped me to port my phone to a another carrier. This process took hours and Jordan expertly navigated all the nuances that had to be done to complete this process. Without his expertise this wouldn't have been possible. Thank you Jordan! will definitely come back. Hope he gets a raise”
“CSR'S went above and beyond to help solve my problem, which is the first time I had one! It was software related. But replaced my phone (under warranty) just on case! I guess I am one of the lucky ones with Verizon!”
“This high tech, modern store with even a pick up locker to obtain your orders contactless was pretty neat. There was a significant wait for an associate, so unfortunately I didn't get any face to face but I know that Verizon is the gold standard. Unfortunately you can't hold any of the phones due to security purposes. ?I still recommend this store for your next pruchase!”
“Happened to see this and brought back memories. I was part of the original team that did the layout of cable town and built this facility. Pat Flannigan, Robin Sanders, Curtis Gram and myself rocked that place. So glad to see that many techs are still getting trained up properly. Hope it inspires some of you to move to training and help be the next leaders. Go get it and be safe!”
“Awesome staff and process there. Easiest upgrade I've done in eons! Efficient and friendly staff provide great choices and budget conscious options. Lots less than I expected for the new phone and service. When does that ever happen?”
“Went here for an interview. Was given specific instructions where to go, park, and enter the building. Ended up landing the job. So I feel inclined to give five stars. :D”
“The service was good when we had it installed. Had a solid tech that cared about what he was doing. Truthfully though with ISPs, you kinda are gambling every time on a service call. Some are great and some are...not so great.”
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“Stopped in to get new 5G home set up at a new address - Zach was very helpful, knowledgeable and friendly! Even called Verizon for me to help process my order - would highly recommend him!”