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October 2023 by starry starry night
Wow! Called customer service to ask about a product. Turns out they don't have it but the lady is going to call 2 other stores for me and call me back! Now that is good customer service!! I didn't think any place would do that any more for customers. Very nice!
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July 2023 by Mary H.
I have been shopping here at this Stow Discount Drug Mart for about 25 years and have always known my way around the store! The new rearranging was confusing me a bit and Jay S. was more than a help! He was my little helpful assistant for about 10 minutes and dropped all his work to help me reach soup on the top shelf, and find locations of my shopping list! Such a kind-hearted young man! Thank You!
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March 2023 by Dubz J
I have been going in this store for quite a few months and after the rude employee today, I will be resorting to online, and as for pharmacy, I will find another.
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March 2023 by james cosgrove
Exceptional people seem to work there. Holly and Skip were very helpful to me since I just moved into the area and transferrd prescriptions. They are very helpful and nice. 10 stars if I could.
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December 2022 by Cyla Fondriest
I have consistently been disappointed from my experience with the customer service at this pharmacy. I’ve been loyal to Drug Mart for all my prescriptions for many years. All of the males I’ve interacted with at this pharmacy have been rude and don’t appear to enjoy their jobs very much. I lost track of the amount of times I got a sarcastic comment or a sigh of frustration when I had a question, particularly from the older gentleman. I started dreading picking up my prescriptions and was met with an eye roll and sigh from another gentleman when my insurance changed and he had to run my prescriptions again. I got so relieved when the women were working! The end result is that I decided to switch to a different location because it became so frequent and frustrating.
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December 2022 by leonardo dicaprio
my cashier nicole was very helpful and sweet, amazing customer service. the store was very clean and stocked, always recommend.
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November 2022 by Jil Clark
They always have what i need, even the odd things. They truly do save me a lot of running around.Plenty of cashiers & clean. Love this store
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October 2022 by G. C.
I have been shopping here for years , everyone is always kind and courteous. The pharmacy is great the staff has always been really helpful.
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September 2022 by Amy W
Many items have discounts or on sales. The store itself is kind of crowded. It is an older, smaller store with many items packed on the isles compared to the newer, bigger Meijer nearby. The waiting time to checkout is not bad. You can buy groceries, makeups, medicines and some other general merchandise. The price is relatively cheaper but shopping experience is not very pleasant for us.
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August 2022 by michaela gabel
Amanda at the stow pharmacy was so nice when I spoke to her. So far in the 10 years that I have been using Drug Mart she is the only one who has given me proper customer service at the pharmacy. Thanks Amanda!!
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April 2022 by Robert Smalley
This store is great they carry a bit of everything. The pharmacy is excellent the people are friendly and helpful. What else could you ask for.
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March 2022 by bob
The telephone care and follow-up is GREAT at this location!! Called to see if a product is something this location stocks. The clerk had been initially confused by the relocation of the product in the store. She followed up with management and got me the correct, helpful information. Thank you ?.
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January 2022 by Bort
The cashier at the service counter was open air coughing and laughing about it while making fun of a customer who came in with a mask. I don't care where you stand on wearing a mask, but mocking people and making an effort to spread whatever cold or flu or virus you have is trashy.I've given this store chain too many chances lately and I'm going to take a step back and shop somewhere else for a good while.
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November 2021 by Doug
I called Discount Drug Mart today on Fish Creek road and I was fortunate enough to talk to a woman by the name of Andrea Cristoff.. All employees should pattern themselves after Andrea..she went above and beyond answering all my questions today...I was so impressed with her,that I came here to leave this review and I rarely leave reviews.. she is the epitome of what customer service should be..Friendly, informative and very helpful.. I will not soon forget my wonderful experience today with Andrea Cristoff of Discount Drug Mart
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November 2021 by Steve Post
No problem with my prescriptions at all. The place is very nice. They seems to always have what I am looking for, no matter how odd. bike tire? notebook? Coffee? Rx? usb chargers? even old video DVD rentals. It's like a general store that is more convenient than big supermarkets.