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July 2024 by E
Excellent service and great coupons keep bring me back.
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July 2024 by Steve Gaj
I stopped using this pharmacy years ago due to them not having my medication and taking many hours to fill. My Doctor erroneously sent a script to them yesterday. With no notification to me, they sent it to their mail out facility in Wilkes-Barre PA. I cannot get past the automated phone system at the mail out place to get a status. So I called the pharmacy in Stow and they deny ever getting it and refused to check for any status. Even though my insurance company refuses to allow another pharmacy to fill it because they already paid CVS. Horrible way to treat a patient who needs his medication.
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July 2024 by Susan Carpenter
Slowest pharmacy pickup I think I've ever experienced. The woman at the window was East Indian or something similar, and I just couldn't understand her heavy accent. Worse, she and another worker dithered in conversation with each other before she finally told me they had no money in the drawer to give me change--at 9:30, half hour after opening. She said it would be a minute before the man arrived with the money, then admitted more likely 5 minutes. After losing my temper and telling her it was ridiculous, I dug in my purse for exact change. She kept pushing around my coins in her hand until it became apparent that she couldn't count US coins. I will only return if no other store has my drug except them.
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June 2024 by George McFly
Kind, nice and professional. Thank you all very much.
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April 2024 by Jordan Leigh
If the guy working the drive thru is so miserable, maybe he should start looking for a new job.
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April 2024 by Brynn C
Extremely rude workers at pharmacy who hate their jobs/lives and want to make it as hard as possible for you to get your prescription.
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March 2024 by Briana Buttram
Absolutely unprofessional and awful service! My boyfriend went to pick up a prescription and when he asked for the price, onstead of giving it to him the pharmacy tech(a young man) told my boyfriend that it "wasn't a realistic price he could pay." Ridiculous. That is NOT something you say to ANYONE at all. Now I see why this place has such low ratings.
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March 2024 by Luke Koehler
Was waiting in parking lot from 7-7:05 still no sign of opening I have work and they don’t follow by store open hours so now I don’t have time to stop anywhere else bad start to the morning
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February 2024 by Sam Getz
For as much as the pharmaceutical staff gets paid, one would think they could tell time and read a clock. Waited in the drive through for 10 minutes before they were supposed to close for their lunch, but they had already shut the window down. Walked into the store at exactly 1:30 and the whole pharmacy was shut down long before their scheduled break.
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February 2024 by Lamont Brown
Very helpful staff
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January 2024 by Jacob Green
horrible pharmacy
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January 2024 by Kimberly Bogner
I have never had so much trouble filling a prescription. My doctor requires that I take a name brand medication and this pharmacy never has it despite me taking it for a year now. I’ve had to drive to the cvs in Cuyahoga falls to get my prescription multiple times. Today was the last straw when I asked to have the prescription pulled over from the Cuyahoga falls CVS and was told it wasn’t possible so I went to the Cuyahoga falls CVS. When I got there, I was told that the Stow CVS essentially cancelled my prescription. Then I see on the CVS app that the generic medication is ready for pickup at the Stow CVS. Absolutely ridiculous. I’ve also had to call around to find out if my prescription was available at other pharmacies, including CVS locations instead of them doing the leg work.
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October 2023 by Dave Patterson
I typically have to go to another store because they never keep things in stock. When they do run out their computer says it filled the rx so I have to call them constantly to straighten it out.
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September 2023 by Syd Ward
Pharmacy is HORRIFICALLY understaffed. It took over 3 hours for my prescription to be filled because they got over an hour behind on vaccines. The staff was extremely kind and did the best they could with the situation, but they aren't set up to succeed. Again, the staff was very friendly but there is no reason I should have had to wait for hours in person after being told it would be the next thing done. What a terrible way to spend an evening on vacation ?
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September 2023 by Joni Bowen
Literally the worst customer service of any pharmacy I have been to. If my insurance didn’t use CVS I would choose to go anywhere else. Wouldn’t give me my prescription due to system being down even though this same system somehow managed to text me earlier in the day to say it was ready for pick up. Although there was no charge for my script, they wouldn’t give it to me because their scripts “aren’t in alphabetical order” so they couldn’t find it. How about getting a better backup system for when things fail, CVS? Their advice was for ME to call another CVS - at which point the ones by me were all closed. Completely unacceptable.
