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August 2023 by Mike Mann
They are almost never consistently open and when they are the employees are never any help. The girl who was in there was not very knowledgeable and just wanted to sell me something.I went to the store in Cuyahoga Falls and Tom and Marshall were very helpful and knew their stuff. My phone was not loading websites and it took Tom all of 30 seconds to fix when Stow told me my phone was too old! Its not even 6 months old!!!
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March 2023 by Lisa Imlach
Great staff and service. Unfortunately they always open when they should be. Here now to pay my bill and it's closed again
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March 2023 by Adam
Had many problems with my moto g phone,I was about to give up when Joshua at the stow location said let's put it back to factory specs.It's now like it was when new!!THANKS Joshua
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October 2022 by Lorinda Craver
I have never had any problems with the Ravenna Cricket store
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June 2022 by Cassies Mom
I have been meaning to write this for a long time--finally getting it done because I really want to give kudos to Tom at this store!! I have been a Cricket customer for many years now and have been to at least 4 different Cricket stores (all individually-owned franchises, of course) in addition to spending time online with customer service reps.Tom has helped me with hardware issues a couple of time and is the first person I've found who not only knows his stuff and has solved my problems, but has also done it with a wonderfully kind and helpful attitude. The last time he helped me, I walked in already frustrated out of my mind with the obviously-overseas call center personnel and by the time I left, I was happy and smiling! I so hope that Tom stays there for a very long time!
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February 2022 by John Sell
My go.to place....about to head up soon and upgrade ...
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January 2022 by John Sell
i love this place....marc and tom go above and beyond to get your needs met....going to get my new phone tomorrow....
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January 2022 by greer Greer
Kerry and Tom took very good care of upgrading our business lines. We recommend this store to anyone looking for GREAT and courteous service.
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November 2021 by Kristin Guld
Tom from the Stow store is fantastic! He was kind and patient with my never ending questions. I am only going to the Stow location from now on!
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November 2021 by Jeradine THOMPSON
Very patient with you,Show and Explain how to fix things, that you mess up?
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February 2021 by Penny Griffith
Employees are nice
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November 2020 by Marvin The moist martian
Since we have gotten our plan at cricket a while ago, we have gotten nothing but good service. The people at this location respect your decisions and are very kind. And as for my personal experience, they didn't have the phone I was looking for at the time, however the employees were kind enough to point out some locations and websites that would possibly have what I was looking for. (I wasn't interested in getting a new plan, just a new phone.) I came back to their place, and very painlessly, they switched the sim card in what I thought was less that 30 seconds, and we were on our merry way.
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November 2020 by Bill Rush
Great service here!!
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July 2020 by M Speeg
Not temporarily closed! We are open normal operating hours Monday - Saturday:10a to 8p and Sundays: 12p to 6p .
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June 2020 by 17 38
Thanks, Marc! You figured out how to charge my Nokia phone!!
