-
January 2024 by Dan Ross
I went there to purchase a vehicle but was apprehensive at first due buying a pre owned vehicle. I then was assisted by Erica. She helped me with my purchase and was extremely patient and incredible. I ended up purchasing a 2012 Acura MDX. She was very knowledgeable and helped me with the best financing options available. If you go to this location, I highly suggest you ask for Erica, you won't be disappointed.
-
October 2023 by Rita Frey
Erica was amazing. From helping me get financing to making sure all of my concerns were addressed. I highly recommend going and talking with her before you buy from somewhere else.
-
October 2023 by David Harrison
I definitely recommend buying from here. Erica was awesome. Very knowledgeable and professional. She got my in my ride and in timely manner . Definitely worth going in there.
-
October 2023 by Erica S.
My father bought a car a little over a month ago from here. The sales person was very aware that we were from WV and the vehicle that we would purchase MUST pass WV inspection. We test drove the first car and as soon as we started driving down the road the dash lights popped on. We went to Auto Zone and got the check engine light checked. They came up with multiple problems. My dad really liked this car. We returned to the dealer and the mechanic stated that he could reset the light so it would pass inspection... (huh.... Like what???!!) So he knowingly was trying to sell us a car under false pretenses. We were going to be spending thousands for this used car, there was no way that resetting the engine was even acceptable.so we chose to test drive other cars. Mostly all the cars had lights across the dashboard like it was Christmas. The sales person Erica directed us to a couple cars that "would pass WV inspection"!! Unbeknownst to us any car could pass inspection if the house mechanic had reset the engine lights. He settled on a car that was a 2015 for $10,900, with no dash lights on it. He was very happy with his purchase until the next day after he drove the car for about 25-30 miles, then low and behold every dash light on the car started coning on. We took it to Auto Zone to check the lights and returned it back to the dealer. 1. The man who was in charge of the car lot was not reachable by ohone we just so happened to come in when he was there. He assured my Dad that he would fix our problems, and he did. But moving forward to getting the car inspected. We took it to a licensed mechanic who does all of our work to get it inspected. Would you believe that it failed inspection!!! There was 5 different things wrong with the car that made it fail a visual inspection. I called the man in charge and couldn't reach him and was told by the sales person that if she would call him it wouldn't guarantee he would return our call. I reached him through a friend and was basically told to wait 45 days to fraud the warranty company. Idk who does business like this but we dont, nor would we have bought a car for $10,900 if it wasnt right or ready to pass WV inspection.BUYERS BEWARE OF THIS CAR LOT!!!
-
August 2023 by Berara Fluharty
ERICA was literally an angel send from god ? She was absolutely amazing and got us the best possible deal around. Thank you!! ❤️
-
August 2023 by mackenzie zelley
This place, well actually Erica Bierschwale, is freaking amazing and a life saver! She definitely put in so much work on getting me and my bf financed, when no one else would. I called her on Monday evening, and by Tuesday afternoon I had 4 vehicles I could choose from. I needed a car no later than Tuesday evening and she did her thing! I was driving my car off the lot by 7 that night! So I got a 2013 Hyundai Elantra with only 50,090 miles! Can’t beat that with what I could afford with my credit. The vehicle is great and really clean on the inside and out! If you are desperate like I was and need to get a vehicle ASAP, go see Erica at Ohio Motor Group 3 in Steubenville on S. Third ST. She’ll get you in a ride within the same day!
-
July 2023 by AnnaBelle Block
BIG shout out to Erica Bierschwale!!! She was absolutely amazing, helpful, and down to earth. This was my first car buying experience and I'm afraid Erica spoiled me lol ? I'm so grateful for Ohio Motor Vehicles. I will most definitely recommend y'all to everyone I meet looking to buy a car!!!!
-
July 2023 by Flo White
DO NOT GO HERE. I got a 2012 GMC sierra in March & I have put over 3k in it since then and it still isn't fixed. They DO NOT fix anything they get on the lot, they just make it look nice to get rid of it. My truck now needs a catalytic converter, brakes are now leaking..I've spent over 50 dollars in brake fluid the past 3 days. And many more issues that I could list... we tried calling them to see if they would fix it a week after we got it cause we didn't know it needed anything when we bought it. Now here we are, stuck with a BEATER and still owe 10,000 on it.
-
July 2023 by jackie cuatt
Wanted to say thank you Dan. Although we had a ruff start, I appreciate all your efforts to make things right. You really went above and beyond to make sure the repairs were done for us. Especially while being on your vacation! Thanks so much Dan,I appreciate your dedication to your customers.
-
June 2023 by La Cangri
Our experience with this dealership has been nothing but a blessing specially with Erica Bierschwale!! Talk about someone going above and beyond to get us qualified?? She did, make us feel like she really cared. We walked out of there with a car we desperately need. I can't even explain the nerves I had that day but she made me have the best birthday present I ever had.. thank you for your professionalism, your experience, your out going and great sense of humor and willingness to help. Thank you for your appreciated.
-
June 2023 by Michael Arabia
My mom got a car from them a few years back so I trusted them, since we were happy with the purchase. So I bought my car from them, within a week the battery died. I needed a new alternator, since they said I didn't have a warranty they offered if there was an issue they would help. After a week of bothering them they offered to buy the alternator but I'd have to put it in. Long story short they gave me a bad alternator, really disappointed.
-
June 2023 by R S
I went there to get my ac charged & a gps added. Great service & very professional. I highly recommend them!
-
May 2023 by Carina
My old car was barely drivable so I was stressed out to the max but Erica got me into a nice car with an amazing deal and the customer experience was awesome!! Thank you Ohio Motor Group for helping me decide on a car!!! Thank you Erica for being so patient with me since I was so indecisive!! You guys made it very easy for me. Thank you
-
April 2023 by Essie Sriramdas
I purchased my 2011 Kia sorenta on Tuesday April 25th, from Erica Bierschwale she was very helpful and I’m grateful for her assistance
-
March 2023 by Lindsey Campbell
The transmission was going in my current vehicle and I don’t have the credit to get an auto loan anywhere else. Ohio Motor Group 3 was able to get me financed! It was an easy process once I scheduled a test drive salesperson Erica Bierschwale contacted me and got all the paperwork moving! I went and got my truck the same day! It was a very friendly and comfortable experience.
