Cell Phone Stores in Steubenville, OH

“The day finally came for us today to have to make the move and get ourselves new phones. We aren't tech savy nor do we know much about anything other than where the power button is on our old Droid cell phones. Just our comfort level and what we have become comfortable with so we assumed we would just upgrade and get newer versions of our same phones. Man were we wrong. Drove an hour to meet my husband at the Wintersville store and make it all happen today. That was a mistake. Never again Wintersville. She obviously is a apple sales person only and there is no such thing as a moto razor phone...or time for any questions about anything. She can keep her ten years sales experience and out the door we went. Sunset Blvd Verizon Store (Kimberly) Made us welcome as soon as we walked in. Let us know she would be with us in a minute when she is finished with her other customer. She sat and explained everything to us. Made sure we were comfortable with our options and made us a quote to talk over and decide however we needed to. After a short conversation we let her know we were ready to go ahead and place a order for three new phones. She walked us thru it all. Answered everything we asked and made us feel comfortable enough we wouldn't ever question walking back in those doors. That's a huge purchase for us in one weekday and a huge change to our monthly bills. We just needed to be sure we understood what we were getting into and comfortable with our purchases. Kimberly made it happen for us. Completely turned our day around for the better and we know where to continue to go with our future purchases. To the owner who came in and introduced himself and shook my hand...Thank you and great job on hiring people that actually enjoy helping others with customer service.
Truly Appreciate The Sales Team At The Sunset Blvd Verizon Store.
Thank you,
Jamie Phillips”

“Julian is an excellent sales associate. He was working alone and was very efficient and able to help all the customers in the store in a timely manner. He was able to provide an upgrade to our service and save us money. I really appreciate the time he took to help us. Excellent customer experience!!!”

“KK was absolutely amazing I would recommend this store to everybody because not only do they have the best prices but they have the best deals and the best network wherever I go I have service I'm just very satisfied and happy to make this review because KK really helped me and I think he deserves a raise.”

“The lady who helped us was really nice and helpful. She did an amazing job with adding our service and getting our phones ready for us. She activated them and put them in the cases we bought and put our screen protectors on them for us. Thank you!!”

“From now on this will be the only Metro I go to! I’ve had many experiences in Metros and have always dreaded it! I know when I go to Metro that means I’m going to be in there for at least an hour! Not here though.. Salman offered his expertise and had me in and out of here in under 10 minutes! Very pleased! I will only go to Salman from now on.”

“Corey at the Sunset location of AT&T is an absolute asset to the company. Without his patience and understanding a customer was almost lost. By his professional nature, and kindness and patience, my anxieties have been at the very least temporarily mitigated”

“We are a t-mobile family, this is our favorite store because of the employees, they're phenomenal! So up-beat, friendly, very helpful! They want to make sure you get the best deal that's in your best interest without going outside of your budget. They don't try to upsell you anything for a quota or bonus. Straightforward and down to earth. Highly recommend.”