Firestone Complete Auto Care in Steubenville, OH, is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The business offers comprehensive solutions for every make and model, including oil changes, brake inspections, and engine repairs. Customer experiences vary. Many report great service, with staff being very helpful and completing work like tire installations quickly. Some appreciate the thorough checks during a simple oil change, where technicians test the battery and measure fluids to recommend manufacturer-suggested maintenance, allowing customers to budget for upcoming expenses. One customer praised the team for fixing a headlight bulb issue free of charge. However, other reviews advise caution. One customer reported a negative experience with a simple flat repair, where a tire declared fixed and later deemed unrepairable led to needing a new tire. Another was unhappy with a service visit, feeling the shop tried to manufacture more unneeded work after a courtesy check, resulting in a high estimate. The business aims to provide reliable and affordable auto care to get customers back on the road.
The service was okay,the restroom facilities not up to par.
April 2024
Couldn’t figure out how to put in the new headlight bulb (actually put the bulb in the high beam instead of low beam). They switched these out and put the bulbs in the correct spot free of charge. Great service. Would recommend
March 2024
Jonah was very helpful in getting the tires needed for my vehicle and put them on in no time! Thank you for all your help I will be bringing all of my vehicles here for tires!
