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April 2024 by Christine Duggan
From the receptionist, to the dental assistant, to the dental hygienist, to the dentist, and the financial person, all were genuinely kind & friendly. This made me feel at ease immediately. All my questions were answered. No one acted “hurriedly” like they were too busy for me. I need quite a bit of dental work done & the plan of care was neatly outlined for me. I highly recommend Aspen Dental in Steubenville.
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March 2024 by Daniel Miller
Staff was friendly, informative, and explained all my options every step of the way. I highly recommend anyone looking for a dentist or needing dental work.
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March 2024 by Pam Ott
Phenomenal dentist that really cared and helped in every way possible.
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March 2024 by No
I would love to rate them 5, it’s a great place. Great workers, all very nice. However they are ridiculously expensive. My sister-in law, my husband, and myself all had an appointment the same day. With me needing the most work but my husbands only costing 300$ less and my sister in laws costing $1,000 more. I needed 6 teeth pulled, a partial, and a deep root cleaning, my husband and sister in law 1 tooth and deep root cleaning. How are these prices so inconsistent. Especially when my husband and I have the same exact insurance plan. I also added up every thing charged individually and they charged me 500$ more than what was even billed on the list including my deductible charge. My husbands insurance wasn’t accepted for things mine was fully covered for. They also try to sneak in 130$ electric toothbrushes in there without telling you. They also expect you to pay for a years worth of work you aren’t even close to doing yet. My husband got charged 1,000 for an antibiotic. While I got charged 100. Idk this place the workers are so friendly but it just feels scammy.
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March 2024 by Kate Lesnefsky
What a scam! I was trying Aspen Dental after not being happy with Steubenville Dental Clinic. First of all, it smells like a mixture of chicken noodle soup and urine in this office. Secondly, they did a ton of x-rays, had the dental hygienist diagnose me with "mild gingivitis", and then the dentist came in and said everything looked fine. But, somehow, because the computers were down, they couldn't clean my teeth? The woman in charge of payment came in and said it was because without the computers they couldn't give an estimate as to how much it would be. When I clarified that I have insurance that covers my cleaning, she said it would be more because of my gingivitis. This is insane. At least at Steubenville Dental Clinic they actually clean your teeth. This place must not want to help people unless they have a severe problem that they can make a lot of money from. I complained to the Better Business Bureau as well!
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March 2024 by Danielle Barker
Everyone was very nice
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March 2024 by Judi Talamonti
Everyone was extremely nice and welcoming. Was disappointed that I need to much specialty work and they can't do it so I have to go to a specialty doctor
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March 2024 by Harry Goodall
The individuals working there are great. They're professional, courteous and quite competent. Also the scheduling is typically more available than at a local dentist. From a corporate aspect, let the buyer beware! Upsell is the name of the game. And all of the additional services they upsell are, of course, not covered by insurance and so must be paid out of pocket. I can get a basic check up and cleaning (without a slew of add ons) at a local dentist for literally hundreds less then at Aspen.
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March 2024 by Janet Walter
From the first person I came in contact with to the last person, everyone was polite and knowledgeable of their job. They made you feel at ease and willing to answer any questions. I will be a return patient and would definitely recommend.
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March 2024 by alison gerber
Front office staff could not have been nicer if they tried! Efficient and kind! Hygienist and dentist are both gentle with their words as well as their job. Fantastic experience for someone very nervous about going to the dentist.
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March 2024 by michelle perri
Excellent experience, everyone was professional and kind. I would highly recommend Aspen Dental in Steubenville Ohio specifically.
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March 2024 by Mama DesJardins
Very helpful and understanding with payment plan options.
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January 2024 by Ralph Basham
Had a filling fall out. Went in to have it filled. It's small not very big at all. Had to have multiple x-ray, then they tried to do a complete exam. All I wanted was a filling. Then I'm told they couldn't do it, I would have to come back. Which I was told was a possibility but the time that it took them to do x-ray, try to do an exam and consultation, they could've filled the tooth. I was there over an hr. and $250 later my tooth still isn't filled and I'm not going back. Oh and to top it off, I was told to do the filling would be an additional $350.
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December 2023 by Nina
I visited Aspen Dental and I thought they were really great that's my opinion they were kind and courteous and make sure that they covered all of your basic needs and more and very they were very clean amazing
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December 2023 by Raymond Wohnhas
I had a great consult with the oral surgeon and was able to schedule my extraction for next month. The staff is always very pleasant and helpful.