Fort Steuben Appliances is known for its fast and efficient service, with a friendly and helpful staff that goes above and beyond for customers. Many reviews highlight the manager and team as super nice and supportive, making the shopping experience enjoyable. Customers appreciate the quick delivery, often receiving their purchases the next business day. The store offers great deals on appliances, with one customer saving over $1,000 compared to larger stores. Even when issues arise, such as a malfunctioning freezer, the staff, particularly Jennifer, ensures customers receive timely replacements. Overall, Fort Steuben Appliances is recommended for its excellent customer service and reliable products, making it a preferred choice over big box retailers.
They sell out fast, I've noticed. The manager was super dope and I mean very helpful! I appreciate him for that. The lady there is real nice and helpful too! Actually the whole staff is cool I like them people! Thanks y'all!
August 2024
Jennifer helped me fix a dryer. She's smart and enthusiastic and extremely helpful.
May 2024
Sale has handled fast and efficiently once I explained my needs. Next business day delivery. Delivery drivers were careful and personable. Will shop there again versus waiting hours for service at big box
