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November 2024 by NASCARRACING2024
Very nice people, reasonable prices, and did a pretty good job replacing the struts, ball joint (control arm), alignment, and the sway bar links on my mom's car. I highly recommend you go to this place.
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July 2024 by Zee Man
Still the best alignment and suspension shop in Springfield. Penny is a sweetheart and Scott is the best there is. He is honest, reasonable and super knowledgeable. They have my business as long as their doors are open.
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April 2024 by Wes Sothard
Great as always. Got me in for a quick inspection and identified the issue quickly. Got the repair on the books!
I have taken many vehicles here for repairs or upgrades and have always been taken care of and had the highest level of service!
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March 2024 by Bro Show
I took my 2006 f150 here and had a great experience. My steering wheel had been jacked up badly to the point I had to manually turn off my turn signals each time prior to taking my truck in after changing the steering shaft. I was hopeful they could fix it and I knew my truck needed aligned anyways. I dropped it off and about 3 hours later I got a call and came back to pick up my truck. The pricing was very reasonable and they completely fixed my steering wheel. They did a fantastic job and I was very pleased with the customer service. I’d recommend this place to anyone and will definitely use them in the future!
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February 2024 by Tim Reid
car was successfully aligned in a timely and cost effective manner,they were friendly, and the bear is cute
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January 2024 by Joe Lapp
They was very nice polite and respectful
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January 2024 by Cyndi Smith
I picked up my son, he had dropped his car off to be aligned. He had to call before they closed to see if his car was done but they apparently were having a problem with their equipment but apologized and his car was ready
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November 2023 by Adrian Scheppe
I took my Audi to this place on August 25, 2023 to get an alignment. After about an hour of waiting, they come back saying that there were many problems with the suspension, so they charged me $33.77 for a diagnostic without asking first. I thought it was strange that they didn't ask if I still wanted the alignment before doing the diagnostic, but I didn't care too much because I actually did want to know this information too.They told me my car had the problems posted on the attached receipt, quoting $2086.84 for parts and labor. I declined because I like to DIY my car to save money. Most of the diagnosis was reasonable because my car is 17 years old, but the bent rims and tire hop were bizarre because 1) I had just gotten my tires replaced, and Dicount Tire would have told me this. They love money too. 2) Tire hop occurs on hard acceleration, but I didn't see them taking my car for a joy ride. So, how would they know this? Either way, this wasn't the concerning part.The reason it took me nearly 2 months to write this is because I just lifted my car up to fix my car's stability issues to find that my stabilizer link is unbolted on the top, see the posted image. Those two pieces should be bolted together. Now, there are really only 4 different things that could have happened:1) It fell out. Not likely because every other bolt is seized from rust.2) You did not notice, meaning you are not fit to work on suspension.3) You saw it and didn't report it on the quote.4) You loosened or removed the bolt yourself.Best case scenario, it was a poor experience. I paid $33 dollars to find this information, and I would not go here if I were a new customer.
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November 2023 by James Neeld
Very honest
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September 2023 by Nick Rittenhouse
They were able to align my lowered car. It was also nice they filled my tires with air too. Very friendly and knowledgeable about suspension.
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July 2023 by John Upshaw
Only place in town. Great service
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June 2023 by Frank Dalie
Stopped for information. Jon did good
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April 2023 by Mike Luksic
I am so glad somebody told me about this place. I Scott is a fantastic guy. It’s so nice to have somebody you can trust work on your vehicle.Services: Steering & suspension repair
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February 2023 by Laura Leavitt
Scott did an exceptional job explaining what he did for me. I felt satisfied and confident in his work! Highly recommend!
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February 2023 by Dawn Cromlish
Great prices, service and people
