T & M Bear Alignment Shop Inc. is a trusted business known for its friendly and knowledgeable staff. Customers praise the shop for its reasonable prices and high-quality work on various repairs and upgrades. The team is experienced in replacing parts such as struts, ball joints, and sway bar links, and they excel in vehicle alignment and suspension services, including for lowered cars. Many customers have had positive experiences with quick inspections, accurate diagnoses, and efficient repairs, often fixing issues like steering problems and ensuring vehicles are properly aligned. The staff, including Penny and Scott, are described as honest, caring, and very knowledgeable, providing excellent customer service. The shop is reliable, with many customers returning for repeat business, and they even go the extra mile by filling tires with air and apologizing when equipment issues cause delays. Overall, T & M Bear Alignment Shop Inc. is highly recommended for quality, friendly service, and trustworthy repairs.
Very nice people, reasonable prices, and did a pretty good job replacing the struts, ball joint (control arm), alignment, and the sway bar links on my mom's car. I highly recommend you go to this place.
July 2024
Still the best alignment and suspension shop in Springfield. Penny is a sweetheart and Scott is the best there is. He is honest, reasonable and super knowledgeable. They have my business as long as their doors are open.
April 2024
Great as always. Got me in for a quick inspection and identified the issue quickly. Got the repair on the books!
I have taken many vehicles here for repairs or upgrades and have always been taken care of and had the highest level of service!
