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November 2023 by Michael G
Took in several silver coins for sale for melt down value ie: nothing valuable mint wise. Owner said have to send to foundry I was okay but she kept skirting around she didn't want to buy when I agreed lower price she really said no, go to this place across town we send all this type biz to them. Years ago the owners had no issue buying even walked me thru and gave great service. Guess time and staff changes has diminished service. Unless you have really high end gold skip this biz just not what it used to be. Hate to see small biz cheap out on quality service.
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October 2023 by Jassmin Windmiller
This place is amazing!! Like top notch a friend of mine recommended them to me to get my ring resized. I have been wearing my engagement ring for close to 2 years with it being two sizes to big and just hoping for the best. I brought it into them and they are very reasonably priced and all of them are very sweet I dropped it off Monday and picked it up today and I am beyond thrilled with how it turned out! I am now able to wear my ring without feeling like it’s gonna fall off every time I move my hand. Thank y’all so much!
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July 2023 by Bailey Roosevelt
I don't ever want to go anywhere else for my jewelry repairs. They are inexpensive (in my opinion) and the work is always done correctly and clean. Buying new from them is also the same. Linda is always so helpful
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July 2023 by Tom J.
Great prices, trust worthy service, and quality repair work. Actually it's the only jewelry place that I will shop at or have repairs made. I have complete trust in them.
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September 2022 by Destiny S
Absolutely love Rolfes jewelers! They are very kind, professional, and helpful. They have fixed jewelry for my husband, Daughter and I. They always do a great job!
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May 2022 by Abigayle Cydrus
Bad customer service and bad craftsmanship. I had my wedding rings lock soldered together. They told me a week tops to get it done. On the last day they call me at 4:30pm to say my ring is done. Fine. I pick up my ring and notice that the soldering job is splattered and not appealing to look at. I advised the clerk and she told me if I had issues with the ring to bring it in again. Not 48 hours after I pick up my ring, my one band completely snaps off the soldering point in two. I contact Rolfes, they advise me to bring it in to get fixed. I drop it off on a Thursday, they say it'll be done in a week. The next Thursday rolls around, I call at around 12pm to get an update. They tell me they need until Friday or Monday at the latest. I wait until Monday at 2pm to call. A woman answers the phone and is completely rude to me. Telling me they didn't have a deadline down of Friday or Monday and that they are busy. I'm fuming at this point. She calls me at 4:30pm the same day to tell me it's ready to be picked up... I pick it up yesterday, the soldering job is still splattered. At this point, it seemed more reinforced so I say thank you and go on. I wear my rings 24/7 as one usually does. This morning I wake up, and my finger is turning green where the solder was added. My wedding rings are ruined. I'm so fed up with this company. I would stay away if I were you.
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April 2022 by Carrie Renee Baugh
I’ve had work done here on my rings a couple times in the past. I stopped in today for a repair and they were able to fix it right then while I waited and cleaned it after. They didn’t charge me anything to do it!! Great place! Highly recommend!!
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April 2022 by Darren Malloy
This place is fantastic. The staff are super knowledgeable and friendly and helpful and you will get whatever you are looking for
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December 2021 by Heather Myers
Took in a pair of earrings that I never wore and wanted the stones added to a wrap for my engagement ring. It turned out GORGEOUS!!! I can't recommend Rolfes enough, he did great work, I couldn't be happier!
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September 2021 by Aimee Wright Conkel
Stopped in for a repair and they were able to do it on the spot! Fantastic and friendly service!!
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September 2021 by Ioannis B Tsounis
Great. Very friendly, attentive, knowledgeable, honest. Will come back.
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July 2021 by Morgan Krichbaum
Kind and caring service-oriented employees excellently and efficiently engraved my husband's wedding ring within 24 hours of me calling them to ask for engraving. It's appearance is superior to what I envisioned and the price that they charged is surprisingly minimal. They are knowledgeable regarding jewelry maintenance and provide jewelry services (cleaning, plating, repair) at an unbeatable price. Rolfe's is a hidden gem in Springfield.
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May 2021 by Deb Beechler
They do wonderful repair here
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November 2020 by Joe Vanuch
Always get high quality jewelry and service!!!!!
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November 2020 by Wanda Smith
Great place
