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July 2023 by Lisa Burroughs
My mother lives in Florida and wanted to do something special for me for my birthday. So, she asked me if she could get my hair done as well as some other services, which I NEVER take the time to do for myself. A while ago, a friend of mine had her hair done by Brandy, the owner and it looked really nice so I thought, if I ever do get my hair done, that’s where I’ll go. So my mom called and scheduled the appointment and pre-paid for SEVERAL services. On the morning they told me my appointment was scheduled I called just to confirm the time and they told me I had missed my appointment, it was the day before. I would’ve never scheduled it that day because I had a real estate closing. So I figured it was just a mixup between several parties trying to schedule an appointment. Then, we rescheduled for a few weeks later. Today, on the way to my appointment I get a call telling me that I missed my appointment again and they wouldn’t be able to do my hair. The time I was told to come was an appointment time for one of my other services. When I explained that I had the note beside me that I wrote the time down on, Brandy actually acted like I wasn’t telling the truth. She was rude, short, and obviously in a hurry to leave. This was 15 minutes after my appointment time SHE said I had. This all could have been doable, as I stated I was on my way, actually 5 minutes away. She was unwilling to set her schedule back 15-20 minutes after SHE made a booking mistake. This all makes me wonder if she pulled a fast one on me the first time. Hopefully my mom gets her money back because she was charged for it quite some time ago. Terrible business practice. Extremely unprofessional, especially since she was the owner. Save yourself the time and schedule with somebody who wants your business, save yourself the disappointment. I am very disappointed, actually sad, I had been looking forward to the treat for quite some time.
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October 2022 by ILikeCupcakes 2
Brandy is awesome!
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September 2022 by Laura Orcutt
Great salon and I love Aveda products! Please update your website when you're closing early. Wasted a trip to buy some product (closed before 5:00 p.m.).Services: Manicure
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March 2022 by Kimberly Kelly
Love the stylist there. Very professional and nice.
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January 2022 by Scarlet Elaine Denton
I have been coming to Reflections for a few months now and I absolutely love it here . I have been seeing Brandy and her work is amazing she's extremely knowledgeable and knows her stuff . The staff is wonderful to deal with very comfortable atmosphere . I'm a lifer
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December 2021 by Wbalder Ohio
Professional, kind and is highly respectful of their clients ?
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September 2021 by James K.
The staff are friendly and helpful. All the services they offer are fantastic. I usually get my hair cut there a couple times per month and I get a massage once per month. Always a great experience!
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June 2021 by Melissa Garcia
Went for the first time July of 2020 to have my hair colored for my wedding then went back on aug 8 to have my makeup done for my wedding day both experiences were awesome thanks you all so much
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May 2021 by DeeAnn H.
I would give zero stars if possible. I made an appointment with Ariel to cut and color my daughter's hair as a sweet 16th birthday surprise. They called the day before to confirm my appointment with Alura. I said our appointment was with Ariel. I was told that Ariel wasn't available, but Alura was just as good as Ariel. (#1 Why was I not given that info when I made my appointment a week ago?) 30 minutes before the appointment they called to say that Alura had to leave so they needed to cancel my appointment. The next available appointment with Ariel isn't until 2-1/2 weeks from now. But they can get me in with Alura sooner. (#2 Alura just left me in the lurch. What makes you think I am going to ever book an appointment with her?) I honestly wonder how businesses stay open with this lack of good customer service.
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April 2021 by Angelia Blanton
This is a Amazing place to have anything and everything done they do a great job on everything and amazing people....
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April 2021 by Alicia Moore
I had an awesome experience with Brandy. Loved how my hair/color turn out. Great atmosphere and friendly made me feel comfortable. definitely would recommend!
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December 2020 by Eryn Manuel
Ariel is absolutely amazing!
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November 2020 by MaverickSpirit
Aboluely Fabulous! My new forever salon. Perfect cut & color plus Avada products. My stylist Ariel followed my requests to a T. Super clean salon disinfecting everthing after each use for the covid frightened. My first visit there yet I felt as if all the staff there were instantly an extended family. Cannot say enough about my positive experience.
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July 2020 by Denise Vonderheide
Covid prepared!! Friendly as always!!!
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February 2020 by Brooke Lamb
Got a Brazilian wax from Talyne and loved it! She answered any questions I had and made sure I felt comfortable the whole time! If you’re considering a wax I would 100% recommend going to her!
