-
August 2024 by Amanda Reza
The guys had my care in and out, were quick to respond to my questions and very pleasant, we love the service here and will continue to bring our vehicles here.
-
August 2024 by Samantha Swygart
Will the manager and his team have been nothing but pleasant Everytime I come into NTB. Will has been helpful and personable! He assisted my husband with new tires a few months ago and made the process very smooth and easy! He helped me book an appointment to rotate my tires and was able to get me in rather quickly. As soon as I arrived the team took my car right back. Great team atmosphere!
-
August 2024 by Mady Huff
The manager that has helped me both times that I’ve come in is so kind! I live about an hour away, and visit family in Springfield a few times a month, but insist on getting my oil changed here! Best place in town to get a simple service done. They even replaced my oil plug for free, when it had been stripped by the pit stop!!
-
August 2024 by Dan Van Fleet
NTB/Mavis did a good job on my 2010 Buick Enclave. Everyone was friendly, they didn't "find" any false issues. I'd recommend them to a neighbor, which I would not do for the local Firestone dealership.
-
August 2024 by Audrey Diller
Great and friendly service! Had new tires put on about a month ago, one of them were leaking. So I called, they got me in found the problem and fixed it quickly!
-
July 2024 by Tiffany Schiessler
Will was very helpful and they got me in and out with in a hour replacing my rear tires! Definitely will use again, and recommend to everyone I know
-
July 2024 by Donald Peters
Very friendly and helpful will definitely return
-
July 2024 by Samantha Seagraves
Will, the store manager and Luke,the lead service tech made sure my car was ready for my long trip. Great customer service. Thanks guys!!
-
July 2024 by Rob Shaw
I had a valve stem pop near the store. I had used the store in the past so it was a no brainer to use them again. Staff was friendly as usual and pricing was more than fair. I will used this store again.
-
July 2024 by Roger Angle
Timely and efficient service and did my tire repair at no charge!
-
July 2024 by Brittany May
I came in late with a flat tire. Service was awesome and fast. I will definitely be back the next time.
-
July 2024 by Austin Headley
I've been taking my sonata there since I bought it. I trust NTB to get it done right. If you value your time and money, go to NTB.
-
July 2024 by Sandra Kerby
Came in for a oil change, my appointment was for 9:00 am, I arrived at around 8:30. Will and Roger greeted me as soon as I walked in.My car was serviced within 45 minutes, and that's means a lot. Will and Roger informed me of the issue with my vehicle and they went above and beyond to make my visit very pleasant. Thanks again Will and Roger for your great customer service. And I will be returning in the Fall for some new tires.
-
July 2024 by Amanda Mullins
I have always been treated really nice and respectful here. They have been honest and in observation (while waiting) it seems everyone is treated with respect. The time takes awhile but this is to be expected when working on cars.
-
July 2024 by Kristin Brewer
Dropped off my car to have a tire checked, and I was called back in a short amount of time to advised me it was already done. Repair from a nail in the tire. All of the staff were so friendly and helpful. Lobby was clean and well kept. Will definitely return!
