Walked in needing a part and all I had was a photo. Showed the counter person the photo and had it in 1 minute. More to the point was the friendly atmosphere between the employees and people waiting for service. Just nice friendly banter. No one in a hurry, no screaming for help, there was plenty.
May 2023
If I don't buy oem I do prefer Napa over other aftermarket parts stores. They have better quality parts and most items in stocks with helpful and friendly employees.
February 2022
Got A Battery For My Neighbors Car... Staff Was Very Polite And Hospitable... Even Carried The Battery Out To The Car.