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June 2024 by Re Re
I came in today, and he was very helpful! I would recommend this metro pcs store!!
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May 2024 by Thomas Camp II
This place is a joke. I've made 5 years of on time payments and got a notification about this good deed and they sent my offers and deals on iPhone. I finally went in and told them about this, and they tried to tell me that what was physically readable on my phone about these deals were lies. I was signed into my account and showed them everything. So bottom line I was supposed to be able to get 2 iPhones for $99 a phone. He said no and said it would be $450 for one. I'm talking iPhone 12 by the way. I've done business with Metro for little over 6 years. They just lost a loyal, on time paying customer as of today. ZERO STARS!!!!!
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March 2024 by Aaron Marlow
Employees are very polite and respectful as well as professional. They make sure you are taken care of and happy before you leave. You have my 5 stars
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November 2023 by Trina F.
They customer service do not help you if you've been loyal customer they will still cut you off when they bill you incorrectly because the computer says so. I have called number of time trying to get things resolved and if you don't pay your bill your account on suspension you can't speak to someone until your bill has been paid which is ridiculous. The phones don't last they only last a year they don't upgrade and they don't value the customers as well as they should as other phone services do
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September 2023 by Cathy Kravos
No help at all for my problem
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July 2023 by Kathi H.
This is the worst phone service I have ever had. I was told I would have good service at my house and it was awful. Then I would drive 2 blocks from my house and no service. Drive down a hill and the call would drop. Going to Urbana there was no service. I am told afterwards the service would not be good in Urbana. I held out for 27 days and went back to cancel my service. Never again with metro.
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March 2023 by jennifer harrison
The manager AJ hooked me up. She helped me activate my device and assisted me with a new free tablet . Thanks again !!!
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August 2022 by Resa R.
Poor customer service. They lie to customer to sell phones. Make sure u get everything in writing ... Insurance and warranty
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June 2022 by Charles Higginbotham
Nice place
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November 2021 by richard saunders
Went to store and Jack helped me a lot with my phone issue ,He is Amazing. Highly recommend
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October 2021 by Robby Robinson
Jack got what I needed, great job
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September 2021 by Katherine Engle
Jack is amazing, Very Helpful,Polite, Thanks for your All Help:)
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September 2021 by Amy Mullins
Amzing Service.
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September 2021 by Paul Hubert
They treat good
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May 2021 by The Legend J.
, a big fat zero this is the shittiest company ever I've had a Galaxy phone 2 months and the phone charging port is broken and phone do not come with any kind of warranty I was told for $50 a month would cover everything on the phone service and insurance I was lied to do not get this service I highly recommend you not go to this at all if you're going to change service go to Straight talk
