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February 2024 by Duane Williams
Over priced not family friendly
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June 2023 by Jennifer Cordle
The employees were friendly and very helpful! They explained everything in detail about what was expected when renting a car from them. When I asked questions they were polite and attentive! I felt the prices were great and customer service was spectacular! I highly recommend them and will certainly be a repeat customer of Hertz in the future!
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June 2023 by Jennifer C.
I had a wonderful experience with Hertz. The staff was amazing! I felt the prices were very reasonable! They were friendly and helpful and were able to answer all questions I had. They explained everything in detail and what the expectations were in returning the rental car. I was very pleased with my experience, I will definitely be renting from them again! I highly recommend Hertz for your rental car needs!
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May 2023 by Josh Arnold
Quick and easy. Sara and the ladies were great!
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March 2023 by Kadreanna Kloeker
Friendly staff and great prices!
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December 2022 by Angel Longberry
worst rental place I've dealt with system down when picked up car and dropped off charged card 470.14 ..
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November 2022 by Angelique Borgerding
BEWARE!!!!! This company is a scam and will charge your card for anything they want and the staff is unprofessional and not trained to give good customer service. They don’t do car walk arounds with you when you pick up the car and then try to tell you that you damaged the car. 3 times I have had faulty cars with them and was even stranded on the highway because the car had bald tires, and when you call hertz roadside assistance don’t expect them to help. On top of it all they wanted to blame me for the flat tire and said I put a dent in the car. If you don’t want your card charged $500+ then don’t rent from them!!
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August 2022 by Aimee Borden
They were great, I had a fender bender and my truck had to go in the shop for over a month. My insurance got me in touch with the Hertz in Springfield, Ohio located at Jeff Wylers Auto Mall. I had no way of getting there to get the rental because my truck wasn't drivable & had to be towed out of town. So they brought me the rental that my insurance arranged for me. They were very friendly and very professional. They made my day so much more easier by going out of their way and bringing me my rental. I would have no problem recommending them to anyone. Thanks for the great service. ??
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August 2022 by patrick harney
Needed to rent a car while mine got worked on. The lady in charge was definitely not a people person. Didn't tell me the cost of the rental until it was time to sign. Said she needed to hold $700 until rental was returned. I declined the whole transaction and they still have my money after five days. No thanks. Worst rental interaction ever.
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March 2022 by Travis A.
Do not rent car from this place they are horrible they will nickel and dime you for everything you got, charge me 81.57 for detailing the car when spent more money in gas filling it up, which was 249.50. The 2021 Red Corolla was not easy to get in and out of either. Plus their owned by Jeff Wyler another good reason why not to rent from them either.
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March 2022 by Catherine E.
Can't give a -5. Worst place to rent a vehicle ever. Charged us 150.00 for detailing for dog hair. Didn't have dog's in the truck didn't have anything in the truck. Charged for nothing. They stated they detail every vehicle that is returned . Highly doubt that. Never again Hertz never again!
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February 2022 by Noah R.
The absolute worst f****** service I have ever had in my life, manager was nothing but rude and irrational if I could give negative stars I would DO NOT RENT FROM HERE you will regret it just as I did STAY AWAY
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December 2021 by Suzy Schmidt
My husband and I rented a car from them and they just charged our account $450 and refused to tell me because my husband was the one who rented it. So they over-drafted my account and won’t tell me why. Angry is the nicest way to put it.
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September 2021 by Israel Jones
Renting the car was easy and painless, however all that was available was the Toyota Camry and it was the most uncomfortable car I have ever driven. The seat actually makes your hips hurt. I am only 5'8" and 190 lbs, unless you're a 140 lb 5' girl this car will make you miserable.
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August 2021 by Amanda Goheen
i have never had a problem from them until now. things were not explained well at all and i got charged per day for damage a total of 138. i shouldn't have to pay for this it should have went to my insurance.
