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January 2024 by James kelley
Bought a ps5 was told by Keith that if I did not like it after I tried it I could return it for a refund or exchange I ended up not liking the console and wanting to go back to Xbox upon trying to return it. I was told I couldn’t return it because it was a new console so basically I was lied to so he could make a sell I also called the Maryville branch after speaking to this location that was not helpful at all and lied to me. Maryville ended up hanging up on me. What a joke of a store do not waste your money here
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January 2024 by Stephen Salyer
Overpriced junk. Employees are usually friendly and helpful tho.
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December 2023 by Dan Hennon
Little outdated looking, huge selection of products an games. They had the hard to find title I was looking for
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December 2023 by silent phantom
Won't ever pick up a phone drove in to see if they have it said they didn't have it worst this is why I hate this place. Bare minimum effort.
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November 2023 by Otis Smith
A fun and simple place for all ur gaming Accessories and merchandize ?? ?
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September 2023 by Springfield Reviews
Do not shop here the return period is a joke. 7 lousy days.This GameStop and their employees are total joke. Keith is the biggest joke of them all. I bought an Xbox series X a few days ago. Tried to return it to the store and he only offered me trade in value. Was extremely rude to me and essentially treated me as I didn’t matter as a customer. The female worker was sarcastic and cocky to me. The only one that was professional was the guy with the tattooed arm. I will never shop here again. Cancel my Pro Membership because you just lost a customer for life.I hope this company goes out of business.
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July 2023 by Eric Kreitzer
Didn't have a receipt so was taken advantage of. Trying to just exchange or get store credit as my wife and son bought a duplicate game on father's day. Father's Day was June 18. Today is July 9. Selection of used graves was pretty sparse. The first time we attempted to go to the store was June 27 but at 1220 we left after waiting on the store to open for the past 20 minutes.The app doesn't work and I can't see receipts on the app or email though it's tied to my pro account.It's no wonder I haven't been a regular customer. Might as well just pay the convenience fee and order direct from console store.
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July 2023 by Zero Sacrifice (ZeroSacrifice)
Gamestop has gotten really greedy, honestly no reason they should be giving me 6 dollars for a PS5 game then putting it on shelfs for 30 dollars. I understand making a profit, but holy hell!Also Matthew really has no clue of anything! He couldn't give me an answer to a single one of my questions, maybe it comes down to training but the last year or so this place has went down hill!I wouldn't be surprised if this gamestop closes within a year or two.
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July 2023 by Tara Kreitzer
Late opening. Apparently this is a common occurrence. Phone rings twice then has a busy signal.
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July 2023 by Brittany DeLong
Doesn’t know how to answer the phones, rude employees
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April 2023 by Christine Sykora
Found a DS game for my grandson he's been wanting
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March 2023 by Micky Mattox
SEV rocks! Thanks for taking care of my boys. Look forward to the future! God bless! ?✝️?
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March 2023 by Dale E
Very nice folks big help
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February 2023 by Micky Daniels
I don’t know what happened to this store but it literally and figuratively stinks. I’ve been in here over this past holiday season chasing down Funko pops for gifts and I literally couldn’t stand to be in it from the stench. It smells like a toiletSide note while chasing down pops I found one I wanted for myself, but being the holidays and they had an abundance, I figured I would wait and come back the first of the year for it. So a couple of days ago I returned, and I couldn’t find any of the one I was looking for was when the guy at the desk says they moved them to the clearance section and there was a couple still left. Yay score right!? No! They literally stuck huge clearance stickers right across the front of the funko boxes!!! This is GameStop they should definitely know better than to do this. The guy seemed surprised I no longer wanted it. Cmon now!
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January 2023 by Shelton Lindquist
Angie is a scammer. She added game protection charges to all of my games without asking and redeemed my rewards points also without asking so I didn't notice until looking at my receipt later. Be careful if Angie is your cashier because I'm sure this isn't the first time she has done this.
