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March 2024 by Alison Johanning
Lily and Kevin were extremely helpful. My 2022 had a check engine light and needed regular service. Lily organized a loaner and was able to correspond quickly making the whole logistical process of getting my car to and from the dealership a breeze. Kevin called me as soon as he diagnosed the problem, told me about how much it was cost and explained what the issue was in detail. After picking my car back up I was all set and have been driving it with no issue since. Overall one of the best experiences I’ve had with a dealership on car repairs.
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March 2024 by Jon Shute
Called for a basic service appointment, the guy didnt seem to understand what was being asked of him. He seemed pretty slow honestly. I literally could not make a service appointment. Don't recommend
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September 2023 by Chase Benning
This review is specific to VW/Mazda service team. This team does amazing work at a great price. They are always willing to work with me and keep me updated along the way.
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June 2023 by Amanda Winchester
Thanks for great customer service Kyle
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May 2023 by Chris Flannagan
My purchasing experience was wonderful. I purchased a used vehicle and they treated me like it was new. I purchased a Mazda and now a Volkswagen. Wonderful people!!!
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November 2022 by Mike Wright
I have a Tiguan and I always get great service here. They're good about checking for recalls and doing the multi-point service check. I don't feel like they try to pressure me into unnecessary repairs or service. When I owned Mazdas I took them here too. I find them trustworthy, if not particularly cheap. Sometimes you get what you pay for!
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July 2022 by Jessi Hansen
I bought my 2022 GTI S from here. The process was so easy and everyone was very nice. Shout out to Bobby Hess for being a great salesman.
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June 2022 by Shane Souders
Bill Marine VW was a great experience from the second I drove onto the lot. Pascal was very knowledgeable about the VW product and gave me a quick, reasonable quote on my trade in. Cheryl was very pleasant, and went out of her way to get me a better rate. I am enjoying my 2022 Jetta and look forward to doing business with Bill Marine VW again in the future! I highly recommend Bill Marine and the Volkswagen lineup of vehicles.
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June 2022 by Brenda Sisler
Great service..Very kind, courteous and helpful.Explained the services that were done.Much appreciated..
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May 2022 by Robert Pemberton
Made the drive out from central Ohio to check out a new VW Arteon after communicating with Bobby Hess over the course of several days. It was worth the trip! Bobby got me the deal he said that he would and they gave me a fair price for my trade. I really appreciated Bobby and the dealership being up front and honest with me from the start. Goodbye Silver CC. Hello KIngs Red Metallic CC! They may not be the biggest dealer but they are one of the best.
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May 2022 by Terry Black
Without a doubt, the best dealership in the area.We've purchased 27 vehicles from them and wouldn't shop anywhere else.Service is great and timely.Kudos to the Bill Marine team!!
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May 2022 by Kyle D
We recently purchase a vehicle from this dealer. We were very pleased with the buying experience. Our salesman was James Sherrock. We Highly recommend James. He was polite, professional and personable.Negotiations were simple. The trade in offer was exceptional.
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June 2020 by Docc Britt
Wonderful experience, cheryl, Kyle great team. Awesome place to purchase a reliable automobile.
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June 2020 by Craig Cox
Got a great deal on a routan there.
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June 2020 by Daniel Dryden
Service is prompt, friendly, and transparent. Thank you!