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June 2024 by Brad Bovey
If I could give 0 stars I would. The team members give false information. I bought a microwave and it broke, they would not return it and required $30 to send to their service center. Multiple employees stated it would be shipped out the same day. This was not true and they held it at the store for nearly a week. No one could provide an update or even knew where the microwave was at. After going into the store the manager stated he couldn’t do anything and that it is what it is. When I dropped the microwave off they started I would have store credit within a couple days. It has blue been a week and the service center still does not have the microwave.
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June 2024 by Lee Rust
Just hate to shop there.
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June 2024 by Ed Meier
Great staff, very knowledgeable, not high pressure and plenty of staff available to help at the door.
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May 2024 by Sandi Ramsey
Horrible customer service. I
Spoke to the manager and general manager about exchanging a smart watch that was defective. It's been 17 days since purchase. They only exchange if within 14 day. Even though I didn't know of the defective I
Until day 16. Absolutely worst service of any company I've ever dealt with. No explanation of policy at original check out. They didn't even offer to look at my item to see if they could help with the issue. Worst of the worst! I've told everyone I know not to shop this company ever again!!
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May 2024 by Brenda Gowey
Cade of BB & David of Geek Squad were very friendly & helpful today!
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May 2024 by Beryl C Sule
The help was sparse, I was able to get more info on line than the store. Was not thrilled.
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May 2024 by Clerger Photography
I recommend that you buy your electronic devices at Best Buy. they welcome people well. and they are not racist. even though you don't speak the same language as them. they look for ways to communicate with you.
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May 2024 by Sam Compton
The employees were very nice found what I was looking for here and the person at the cash register was very nice also and the place was clean. The Geek squad was very nice.
I was able to find what I needed.
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May 2024 by Reese Lytle
Came into Best Buy and they really had the best customer service. Sarah really helped me pick out the best laptop & was informative about all of the laptops & policies about the geek squad. Very happy with my experience!
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May 2024 by Brian Rutherford
Awesome service. Got exactly what I was looking for. Forgot my glasses and the gentleman helped me find the best mouse for my needs
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April 2024 by Jessica Turner
Way too expensive for similar products. Not help and will charge you for every bit of help they offer.
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April 2024 by Carrie Leese
Incredible customer service!
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April 2024 by Ashli Blair
Place order and was ready within the hour very professional and organized
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March 2024 by Brandis
Always respectful service and great products.
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March 2024 by Rafael Haro
Close to home. Experts to help you with all your needs. Quick service. Friendly staff. I like shopping and sometimes just browsing for the latest in technology.
