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“First time here and I will gladly come back.They have the greatest group of people working here! This is one of the best customer service that I have seen in a very long time. They have a great vibe, There and it looks like a wonderful place to work. We were greeted instantly. From the start of our shopping experience to the end was a great experience! Raine helped us. She went over and beyond. Staff like this is rare and says a lot about the company as a whole!”
“Tyler was so great to work with! I drove 1.5 hour for scrubs because nowhere else had my size/color I needed. Cincy scrubs had exactly what I needed and then some! The store is massive. The selection was great and Tyler knew exactly where to go. The competence was refreshing. I called yesterday in a panic and he assured me he'd take care of me today, he delivered. I am so grateful. Prices are great as well. I was in and out in 20 minutes. I will DEFINITELY be back!”
“Amazing selection and the owner was extremely nice and helpful! It is a very nice, clean, and sleek store! I will definitely be back soon! Thanks so much for an awesome experience!”
“Went there and had 5 Star experience Bam was really helpful with helping us pick out our Jordan's. Definitely recommend if you're wanting some nice "Drip"”
“Outstanding experience! Sales associate explained my foot scan. She was great! She had me try on several pair of shoes and told me the benefits of each shoe! The hardest part for me was to decide on which one felt the best on my feet in which I had a couple to choose from! I highly recommend Fleet Feet!”
“After years of foot issues and spending a small fortune trying different shoes, I went to Fleet Feet and my only regret is not doing it sooner. Braulio assisted me and I could not be more pleased with my experience! He was understanding of my current state and goals and took the time to find the perfect fit for me. I would recommend anyone in the area to stop by and you will be as happy as I am!”
“Shopping at Fleet Feet took the guesswork out of purchasing new walking/running shoes. The have a state of the art foot mapping machine that is amazing. And the Sales Rep Sam was great to work with very knowledgeable and is genuinely concerned that he sells you the right shoe for your type of feet!!”
“Yeah, I bought a pair of shoes to referee basketball, Joe fixed me up with a pair Brooks, they feel great, it took a couple of times up and back, got them broken in now.”
“Today I walked in with my mom and we were looking for some volleyball shoes. I looked through the shelves and Jay and Travis were two people working there and helped me and my mom out so much. Didn’t realize how much it would be but it was totally worth it for the experience. Got my Nike shoes cleaned for free and was given variety of options. They talked to us and engaged into all of us and what we were looking for. I tried on three shoes/loved them ALL! they were so adorable and he let me run, walk, and jog around the whole store. My shoes are perfect for my feet and especially since the time they took with me to find the soles for the shoes and everything else. Each shoe they helped me tie, measure, and put on my shoe. Very amazing customer service and highly recommended especially if you’re in a rush to buy shoes that are benefited for you!”
10AM - 6PM
9525 Kenwood Rd #24, Cincinnati
Shoe Stores
“Have been going to the benchmark for years. The friendly staff and awesome selection keep me coming back. Also a great place for Christmas gifts!
I was recently in the market for skis but was overwhelmed by the selection and styles. Doug was very friendly and patient as we discussed what I was looking for. He made the purchase easy.”
“A fantastic shopping experience. Very highly recommended. I went in knowing very little about Western style clothing and footwear. The store is very well organized, the selection is excellent - great styles and lots of selection. But the best part is management and staff - helpful, friendly and taking a lot of care to make sure that the customer is happy.”
“In my opinion, the best place in the Cincinnati area to get work boots from. The employees are very helpful and go above and beyond to help you out. I’ve bought boots from this location multiple times, and each time they had something that worked for me (which is not always the easiest to find!). They have fair prices and a good selection of different shoe and boot types, toe materials, and sizes.”
“We needed some help with a good shoe to help ease plantar fasciitis pain. Cindy was AMAZING to work with. Very knowledgeable and friendly. We will definitely return when it's time for a new pair of shoes.”
“Cannot say enough good things about my experience. I’m a new runner and Terri was extremely thorough with me. She ensured I was comfortable and found the perfect shoes for my feet. Highly recommend!”
“My husband and I were driving by, and didn't even know this was there. I was intrigued by the name, so we stopped in. I'm so glad we did! It's such a cute and unique shop, and the owners were awesome. This is my new favorite clothing store!”
“Simply a charming, delightful, homey boutique. Their inventory is exquisite, with many beautiful handcrafted pieces from around the world. I met the couple that owns the place and they are just the most welcoming and kind people you could imagine, which makes me feel very happy to support this place. It's a wonderful spot to find gifts for anyone in the family.”
“The owner is a very good shoe repairman. I have been going there for many years. I have found other shops, but they seem to over charge for simple service's.”
“The service was stupendous. I find a better fit with the styles I like. I was disappointed to find out the Oak Hill pant and short in silver is being discontinued. I also wish the shorts would come in shorter inseam lengths.”
“I love this store!!! They are under brand new management. The new manager, her name is Jessica, is so attentive, but not intrusive. She asked what I was shopping for and made great suggestions. I have pretty much switched from other plus size stores to The Loft because she is so helpful when I need something specific for my wardrobe. The other girls in the store are also helpful and very professional. I highly recommended this hidden jewel!!”
“More than great service! Absolutely the best sports equipment shop hands down. Mr Maffy is the most knowledgeable man I've met in this field without making you feel dumb. He is a service professional. Please try Clark's before ANYWHERE”
“Everyone at this store that I encountered was very nice! I didn't catch her name but the girl that helped me was so kind! she did say that she was new working there. She helped me look for fire retardant clothing and helped me answer my many questions about a pair of pull on steel toe boots lol. But this location has some really good sale deals, and a great variety of work boots!”
“I have purchased boots and other accessories here several times over the years and it is always a great experience. If you are a first time customer or returning you will get top notch service. Toby will make sure to take care of you and make sure you have the right boot for the job. Shout outs to Nina who battled for almost a year to get a specific boot in that I wanted. The boots could not be ordered online and were hard to get from HQ. She diligently tried to get them in for me. if your lucky to see the 2 black labs puppers then that’s a treat as well!”
“Man I love this place I can get 5 nice pairs of shoes in all sizes for me and my family check them out on your next shoe run wish they had a regular website don't got instagram”
“Trend is amazing! High quality products for such an affordable price! The owner (Stephanie) is the most AMAZING person and so down to earth! Stephanie pours her heart and soul into this small town store and it’s evident in the products she sells! Support small and our hometown queen! Love this store!”
“Came in today to ask about sizing, only to be greeted with some of the kindest customer service employees I’ve had the pleasure to meet. I realized, per their mention, that I could get shoes in store. I had a lot of questions, issues with paying and over all struggled, but they both reassured me and helped get things set up on my end! Left a very happy customer, with a pair of shoes in hand! Thank you both, I’m happy this is my local store! The vibes are immaculate.”
“Love this place! High end avant-garde. They quickly understand your style, know their clothes extremely well, and make great suggestions. They have things that I love and opened my eyes to things I may not have tried. So happy to have found this boutique. This is a gem. Thank you!”
“I was able to take my time and try on a variety of styled shoes. I was impressed to find what I like in my size. The customer service was very impressive. Friendly atmosphere.”
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“I was blown away by the prices. I found an awsome pair of Nikes for only 74 bux & I love my Caterpillar workboots that I only paid 94 bux for, before they gave 25% off. I'll go to no other shoe place.”