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June 2024 by Devin Edwards
I absolutely hate this freaking store. The management team must not give two craps about what this store is like and how the customers are treated. Every time I come into this store it's one thing or another. The credit card machines don't work. Their soda machines don't work. They're not doing Lottery this day or they don't have the cash to cash out Lottery. My advice is to stay clear of this store. Drive on up the road a little bit and go to Sheetz.
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May 2024 by Isaac Barnett
Cheapest gas for miles
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March 2024 by Dayhana
My everyday go to for coffee!
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October 2023 by Johanna Griest
Paid $2 for air. The machine maxed out at 38psi. That's not even enough for my car tires, and needed 80psi for our trailer tire. Absolute garbage and a complete waste of money.
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October 2023 by Terry Daugherty
Always fresh sandwiches and doughnuts. Clean and we'll stocked
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September 2023 by KIM R.W.
App for extra off gas
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September 2023 by Prevail 2021
Always friendly and helpful
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August 2023 by Amy D.
For gas it's probably one of the best prices around and easy access to the highway. Plenty of pumps and parking. The inside is a hit or miss sometimes out of a lot and not very clean and then other days it's fully stocked and very clean. The restrooms I would definitely pass on. But like I said it's the cheapest around on prices and easy access to the highway that is what keeps me going back
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June 2023 by Jennifer B.
How Abt getting my car returned to me... Did you know that when you tow a car away from the toe site that you can't take it more than 25 miles from the towing spot and you guys took it all the way to Erlanger Kentucky which is 40 miles away on the first day they wanted $535 they still have my vehicle because I did not have the money to get. I literally fallen into a horrible depression because of this because I am stuck here for days on end I can't get no one to take me to the grocery store those days I sit here two or three days at a time without no food nothing to drink no way to go anywhere because I'm stuck here because you took my car away from me when the women that were working assured me that my vehicle would be fine until I got back and I explained to her I had to go get the tools to fix it and she said everything was fine not to worry it was fine don't worry it's fine repeatedly that's all she said. And when I finally got everything together and got back there they had told my car off for no reason she didn't even act like it was any problem at all like nothing the first shift people said that it was gone before they got there so it had been the third shift people you have no idea what you have done to me by taking my vehicle away I mean there's days I can't even get myself up because of this depression that I've fallen into! Holidays that I have missed birthdays where I couldn't see my kids it is a horrible horrible thing by taking my vehicle for no reason whatsoever! You just need to return my vehicle to me to my front door is what you need to do with everything that I had in it I haven't even been able to get a ride to go get my stuff out of it because I can't afford to pay anybody because the job I was going to start I wasn't able to because you took my vehicle Thorntons is a horrible place I will never shop there again and I will tell everyone I know everyone I know how horrible they have been to me and to stay away from that place that all they do is lie and destroy people's lives! I don't want to hear no more sorry about my experience I want my damn car back do you understand you need to get my car from Erlanger Kentucky and tell him to bring it back to my house in Franklin Ohio! They should have never told my vehicle! I had it blowout I drove it to get it off the highway it messed up the brake line I had to go get a four-way a Jack and tools so I can fix the brake line I went inside and spoke with everyone I was assured that it was fine that everything was fine not to worry my car would be fine and when I got back they had towed it to Erlanger Kentucky 40 miles away! My name is Jennifer Beckett have a 1999 Chevy suburban red and black I was told from the springboro Thorntons for no reason I want it returned to me 590 Bunker Hill drive Franklin Ohio immediately because my life is not going to make it if I can't get pulled up out of this horrible depression I mean I've never felt anything like this I literally feel like something stuck in the life out of me! There's days I can't even get up! Easter's been ruined memorial Day and never even got to go to the cemetery to decorate my mom and grandmother's and my sisters burial site! Bring me back my vehicle good God save my life and bring me back my vehicle! You all should feel ashamed of yourselves for doing that to people that do everything they can to stay on top I did nothing wrong my vehicle should have never been towed it wasn't even marked on your lot that it was a tow away zone & in the state of Ohio has to be posted at all entrances and exits and it's not you're also not allowed to take it more than 25 miles away from the tollway zone and you took it 40 miles away for no reason when there is a tow company a half a mile down the road from where you're at!!! Get my car and bring it back to me!!!
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June 2023 by Matt Bruns
I am a big truck. Thought I had parked at this fuel station before I live in the area. Usually regrouping when I come back I knew had been here before but ended up parking in Arby's. Lol it's on a Sunday. I had to withdraw money to transfer it to another account Ashley was working behind the counter as I was getting what I thought frustrated with this machine it acting different than other ones. She was patiently trying to explain to me what to do I appreciated and told her that afterwards these people work very hard in these establishments across the country. I witness this and I told her thank you, Ashley.Hi said she is cool is the other side of the pillow now that I'm across the street and she still in there lol I didn't tell her at the time I did say that she's very calm and I appreciate everything that she does there. Thanks again Ashley hope to see you again.
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June 2023 by Roy Smith
Would be nice if the pumps actually worked. They’ve been down for days and this is one of the only places around to get e-85. They told me days ago the pumps would be operational in a few hours. It’s literally laughable
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September 2022 by mohammad mohammad (Moe Moe)
Very clean and nice people indy
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September 2022 by Chandler rigney
Love this place! I’m
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September 2022 by Phyllis Kahn
Always clean and friendly customer service
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September 2022 by Andrea Woodruff Trick
Stop to grab a couple things only 2nd time I d been there very rude and make me feel very uncomfortable not very polite really do like store !!
