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June 2024 by Alvin Gilbert
Customer service excellent I have never asked a question that they couldn't answer all of their products are available in store and if they do not have it they will order it for you no questions asked excellent service.
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June 2024 by William Malone
I was trying to find a part for a discontinued speaker. Shipping was prompt but I ordered the wrong part. I called to get a refund and got the greatest hassle free return process. Excellent customer service
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March 2024 by Bob Keller
Love shopping here, reasonable prices and always helpful. Best price around for HDMI, USB, and other electronic
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March 2024 by John Phil
Deleted my product review from their website.
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July 2023 by J M
The best service technical and customer. I have been buy from parts express since 1992. They always take care of a problem or issue. (Which is rare with me). Dayton Audio have some great products that no one else offfers. Dayton Audios diy line up are all ground breaking products. I would say the dats v3 is one of my favorites. Am looking forward to seeing new ground breaking products from them in the future. A customer for life. Jeff.
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July 2023 by Naor Dagan
I Needed bass shakers and someone recommended me to check out parts-express and I honestly found one of the best customer support and technical assistants ever, very patient and polite , guided me patiently through the purchase and replied flawlessly to all my ignorant questions.Special thanks to Andrew Weber
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March 2023 by Mark Usher
Best place in the world to purchase electronic components as well as audio equipment. Reminds me of huge appropriately stocked radio shack should have been
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March 2023 by Adam West
10' phone chargers for under $10.As a musician and audio/video technician I absolutely love this place. You can find any cable, adapter or part for anything audio or video online or in person at this store. Everything is priced very very reasonably and the quality is equal or better than the high dollar equivalents. The customer service is above and beyond. Every crew member here makes sure to take care of all of your needs.They're is no other place I would rather go for my audio/video needs.
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December 2022 by Tristan Robbins
I've been ordering all sorts of speaker components from this company since I was a junior in highschool. The customer service is outstanding! You're on the phone with a person within minutes or less of calling. Whether you need to make a return or need advice; Parts Express always takes care of me??
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October 2022 by Timothy Stockman
I usually mail order from Parts Express since I live in Philadelphia, but I was in the area so I decided to stop into their showroom. The last time I came to shop in person was when they were still tucked away in a corner at Mendelson's! At Springboro, they have a modest sized showroom with a huge warehouse and a very knowledgeable and friendly staff. I ended up getting some Dayton Audio speaker drivers for my latest project. I gave the part number to the guy at the counter and in a few minutes he was back from the warehouse with 4 new drivers. You can't beat that for great service!
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October 2022 by M Pineau
Showroom people do EVERYTHING they can to help me as a customer. THE POINT OF SALE THING IS TRASH! No matter how well they do, that iPad payment thing holds everything up and slows everything down and sometimes just shuts down. I feel bad for the people working there. A company that big should care more about the showroom function and give those guys a raise, especially Bob. They already deal with us barely knowing what we want but after they help us, the Parts Express check out system just ruins it all. Do better Parts Express!!
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October 2022 by Rob W.
If you like to dabble in Audio projects these guys have all the stuff you need. Their website is easy to navigate and they have just about anything you can think of. Pricing seems very reasonable to me as well.
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October 2022 by Zach Borges
Hands down, without a doubt, absolutely the best place to shop (even online) for *anything* regarding audio. Period.Parts Express just needs a location in the Denver area... One can only dream ?
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September 2022 by LandLDistribution Duane Grigsby
I have shopping there over 14 years. The staff is very helpfull and knowledgeable.
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July 2022 by Bob Nolan
If you're shopping anywhere else for electronic parts, you're doing it wrong. Rob is excellent and knowledgeable. Can't miss here....online prices in a retail store and best deals on the planet.
