Big Al's Muffler & Brake is a local shop that receives high praise for its brilliant and honest service. Customers report being very impressed by the kind and educational crew, who explain everything in detail and provide great customer service. Many note the staff is upfront about the true cost of repairs, giving accurate quotes that are often half of what was expected. The team is commended for being helpful, trustworthy, and friendly, with no BS. The shop is known for its quick and efficient work, frequently getting customers in the next day and fixing cars in under an hour or by the next afternoon. They keep clients updated throughout the repair process and complete the work at a quick pace. Customers highlight specific services like exhaust and tire work, noting that their vehicles sound like new afterward. The experience leaves people with peace of mind, making it their go-to place for all car work. Many state they will not go anywhere else and highly recommend the business to everyone.
