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October 2022 by Terry H.
Paying$100.00 for membership I get home only to discover that a food that I bought there today had already expired over a "year" ago! I am fuming! Good thing they were closed when I discovered that very out dated food! What's wrong with Sam's club,! Someone needs to be at the unemployment line risking my life and health as well as numerous others! Please share this with everyone you know. It could save a life.
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October 2022 by Julia Powers Collins
I love shopping at Sam’s. I don’t remember a bad experience. However, there was good reviews online for the optical department. But that was not the case. My husband and I are senior citizens. I was told the cash price for a visit was $100. Fortunately, I had Humana vision insurance. So, after the visit the optometrist took a copy of my insurance card and charged me and my husband $75 for a visit. I was told I would get a refund after the insurance paid. The insurance paid $101 and I paid $75. So as a senior citizen I paid $75 more than if I would have paid cash. Nick Webers webpage stated he took what Medicare paid. Not true. He took advantage of senior citizens. What kind of person does that. I will never use Sam’s optical services again.
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January 2022 by Lisa Browning
I was approached by an employee and asked to sign up for a Sam’s credit card 2 days before Christmas and the deal was spend $100 on the charge card and $100 credit would be applied to my first bill. These were Her exact words! When I checked out I asked again to be sure I would receive $100 credit and again was told that I would. I received my first bill and no $100 credit so I called and was told that the credit is applied over several billing cycles but I would still need to make a payment and also it was going to add interest. They are lying in order to get customers to sign up and something needs to be done. I have a sam’s credit card bill to pay now and this is not something I can afford. I only signed up for the credit and was then going to use it as my main credit card but after speaking with 2 people, one who I was told was a manager, they refused to help me. They said they have to abide by the credit special. I didn’t sign anything in the store so this is nothing but a scam to get unexpected customers looking for a credit that they were lied to about. Never again! Beware of these employees as every one of them will lie!
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November 2021 by Regina Howard Miller
fresh fruit and vegetables! Great prices.
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August 2021 by Doc Blankenship
Pharmacist and his help was great today!
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April 2021 by Paula Wagoner
They got good service . Good quality of stuff .
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January 2021 by Randall M.
The gas pump said insert card and scanned my card. It said one moment please for about ten minutes. I tried to cancel it. I don't want to leave and have my card pay for someone else's gas. The store is closed but the gas station is fully lighted. Other vehicles are pulling up to gas also.
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October 2020 by Tenaya J.
Couldn't get past seeing half the customers mask less. Felt on edge my entire visit and hurried to exit. Definitely not a good shopping feeling. Next time, I will try curbside.
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June 2020 by Michelle D.
I started shopping at this Sams Club when I was in college in the 90's. I've lived away from the area for many years but still stop through when I am visiting.I have always found the employees to be friendly and helpful. And I love it when I find Marshall University gear/items. I stopped for paper towels, toilet paper, plastic cups, Cottonelle wipes, hand soap and some over the counter medication for my Mom. I was pleasantly surprised to find all the items on my list. They didn't have as big of a stock as I'm use to seeing in Sam's. However, considering the shortage of paper and other items I was impressed.They were handing out a paper towel and had cleaning solution for self buggy sanitation at the entrance. All the employees were in masks. I went later in the evening so it wasn't hard to social distance from other customers.I also picked up a rotisserie chicken, $4.98, a Marshall t-shirt on clearance, $4.94, a Marshall U cup set, $29.98, and a breakfast pastry assortment for $4.98, which we all enjoyed!
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June 2020 by Dillon Smith
I do recommend Sam’s Club for the friendly staff, however, If you sign up for Sam’s Club through the Groupon App for the special savings, you will not get them. The store management and staff are not properly trained on how to use the Groupon special.
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April 2020 by Carol Jean Bryant
I love shopping at Sam’s. We’ve been going there several years, they have excellent products we know where everything is, easy to find what we want
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February 2020 by Wilma Hamilton
Staff is friendly, prices are good, and a good selection of items
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February 2020 by Breanna B.
They have so much in bulk it's pretty cool and very nice stuff !!!!! They have drinks in bulk and they have food in bulk they also have clothing and toys and shoes and furniture and outdoor stuff including winter summer and fall
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December 2019 by Kellie Crump Hoffman
Large selection and good prices. Do wish they had more locations.
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August 2019 by Sharon L. Mooney-Johnson
I've always loved Sam's but hated shopping on weekends or holidays because of the checkout lines. Now that they offer Scan and Go, you scan items as you shop and bypass the lines and go straight to the scanner at the door! My kind of shopping!