Victra is a Verizon Authorized Retailer in South Lebanon, OH, striving to create the best possible experience. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Reviews consistently highlight excellent customer service, describing the store consultants and managers as very kind, helpful, knowledgeable, professional, attentive, and patient. Staff ask the right questions to understand needs, provide honest advice, recommend the best options, and assist in meeting requirements thoroughly. They fix questions and issues immediately, help customers in a jam even before closing, and guide through every step of the process. Customers report excellent experiences, calling it the best Verizon location, with service that is outstanding and saves the day. The mission is to connect technology to life in a trustworthy way.
Jake was very nice to deal with, asked the right questions to understand our needs, and then assisted us in meeting them.
June 2025
This is the best location of Verizon. Jake was very kind and helpful for me and my family. It was my 3 visit to this store. All questions and issues with my phone he fixed immediately. I really appreciate him. He is the best in customer service and in the store.He is really professional in his position. Thank you so much!
June 2025
The gentlemen that helped me we very kind and knowledgeable, wanted smart watch and they showed me options and told me how they would work best for what I needed.
