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November 2023 by Stephenie Bailey
Edit: ? ? ? I don’t recommend ordering online from this vendor. You will save time by just setting your money on fire. ? I never got my items and was charged. I never got the 10% off code when signing up but the other spam has surely found me. Seems a moot point. . I ordered on Oct 30 and payed extra $10 for priority shipping. The next day I got a tracking number but it said it hadn’t been received by the post office. On Friday I called and the person while nice enough didn’t really know if it had been shipped or not, he said they have a new mail carrier who may be to blame, told me to call back if nothing changes in a few days. It’s now November 7 and the tracking says its still waiting to be picked up. I just popped in this morning to see if they had any other reviews and I see they do this commonly! I called them a second time yesterday, and the person said they don’t know anything about the online orders. Several emails have been sent and no response has been given. Just tons of spam linking to the website, which has plagiarized policies and falsely advertises “fed ex shipping” (they claimed on phone to exclusively have access to USPS). Frankly, I felt obliged to give my honest review. At this point this is not a functioning service. Peace.
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September 2023 by Mary Ledet
I have never received my order from this place and nobody will respond to my emails. The number on their website led only to a Google voice mailbox. This is a scam, do not buy from this place!!!
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September 2023 by Christina
Only vape shop I've found that has both fast and free shipping on all orders, no minimum. Conveniently fast free shipping and my coils are always in stock
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August 2023 by Eric Mason
Dudes working at the shop up the road from me, solid dudes man.
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June 2023 by rayna coffelt
Placed an order may 9th, got a confirmation email and order number, haven’t received my order and have sent numerous emails asking about it and no response to any of them. They already took money from my account so I’m pretty upset.
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May 2023 by Martie Relinski
Vapors Planet has a huge selection! And they have things I can’t find anywhere else. Very happy.
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May 2023 by Elise Gilton
Staff member was very kind, patient, and willing to answer questions!I came in with my mother and 93 year old grandmother, who had a lot of questions understandably but was interested in popping in. There was a good selection available and some products that I haven’t seen in stores before.
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December 2022 by Mariah Prows
Amazing products and very knowledgeable about all their new products. Looking forward to seeing the shop grow !
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December 2022 by Michael Staub
This place is the greatest for coils. Can't find them anywhere else anywhere near the price!
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December 2022 by Dawn Nadeau Lewis
Excellent products and fast delivery. I will be coming back!
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December 2022 by Courtney Moore
Hands down new favorite shop to visit. They have everything you need.. everything. They're always more than happy to help you or just chat to see what you like so they can recommend. Can't wait to see the shop grow.
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December 2022 by JamT
I ordered new coils for my atomizer from this company - great website - very competitive pricing - free shipping - well worth giving them a try.
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December 2022 by Jarett K (JK-47)
Ordered 11/22/22. I received notice of a tracking number 11/26/22. They had not delivered it to the carrier. I contacted them 12/3/22, they said they would put it in the following Monday (12/5/22). Still received no updates. I contacted 12/9/22, they said they mailed it past Monday. On 12/10 They replied "once it goes to USPS it's not really up to us but I believe we are going there today". Did it ship or didn't it? I don't know. Will give a few more days, but may have to chargeback if I do not see any movement.
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December 2022 by Rachelle Nelson
Very happy with my purchase. This was the Only store I found that had pink. Yea!!!! So I love them and will take my shopping list to Vapors Planet. Thanks for making my order flawless. Never had to use customer service option. Awesome way to go when you buy any product
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December 2022 by Amanda Love
I placed an order online for 2 pks of coils. I was excited bcuz they were decently priced. On the same day I also ordered some vape items from across the country, literally! Got my other order in 4 days. Nothing from this place tho. They did respond to my FIRST email. Saying they were short staffed, etc. Ok, I can totally understand that! Fine. Then NOTHING! Since then I've sent 4 other emails. All were IGNORED!! All I was asking for in the 4 emails was an update. Something...anything. I got NOTHING back from them. After 14 days I realized an automated email saying my order had been canceled & refunded. But once again I got nothing from them! A quick email would of been very much appreciated letting me know that. Terrible Terrible customer service! I get ur busy and all that. I really do. But to just flat out ignore me was not right. And after scrolling thru other reviews it turns out that I'm not the only one this has happened to. Thanks alot Vapors Planet.
