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August 2024 by Sean Hetrick
Visiting the paint center of this Lowes is always disappointing. You often go unnoticed or ignored by staff, while waiting to be helped.
I went there to get paint on back to back days. On the first day, they were mildly busy. I patiently waited for my turn to be helped. I wasn't in a huge hurry, so I waited. 20-25 minutes later, without so much as a simple nod or acknowledgement from any of the three employees, in the meantime, I was finally helped. The man helping me was super friendly, and that's the only reason I gave this place a 3 star rating, and not lower.
Next day; Nobody working the paint counter. Again, I waited patiently for somebody, anybody to acknowledge that I was standing there, waiting to be helped. Employee after employee walked by me. Some were even nearby setting up displays, and stocking shelves. For 10 minutes, nothing. Ignored.
I'd had enough so I walked out the door, and drove to Sherwin Williams 2 miles away, where I received great service. Actually spent $10-$15 less than I would've at Lowes, too.
I would NOT recommend buying (trying to buy?) your paint at this Lowes. Do yourself a favor and drive 2 miles up the road, instead.
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August 2024 by Jackie Mullen
Want to give a shout out to 2 of your employees that I had the pleasure of getting assistance with. Their names are Jarad and James. Booth a freezer chest and thought it would fit in my car but no. So both employees help with loading it in my trunk and strapping it securely. The went out of their way on helping me on that hot Sunday
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July 2024 by Mike Mcmullen
It's Lowe's. Like you know what a Lowe's is right? It's that. Run of the mill hardware store, average and common plants, all pretty good but nothing special. It's a Lowe's. We all know what a Lowe's is. This one is satisfactory for a Lowe's.
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July 2024 by Dwight Willams
All home need are bought here
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July 2024 by Steve Mechler
A very nice store.
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July 2024 by Leslie McNary
I have been hung up on. I've been put on hold and disconnected. I've been transferred and disconnected. Not a happy camy, I'm trying to make a $300+ purchase people!
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July 2024 by Janel Cottrell
Very friendly and helpful staff! Store was clean and organized. Selection of certain cleaners and hanging plants was low.
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July 2024 by Alana Levy
I went to the garden center. It was what you would expect for a big box store garden center.
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July 2024 by brandi fuson
Clean and good customer service
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July 2024 by Ian Wilburn
I got a grill and love it pit boss 1600. I bought the extended warranty through Lowe’s, had one heck of a time trying g to call and activate it. Jessica in customer service in store was able to easily help me and go above and beyond to activate it personally. I really like the crew that was in and I bought the grill they were friendly, after the experience with her I really appreciate the Lowe’s team making sure we feel helped. Thank you Jessica!
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July 2024 by Shana Plummer
A good crew makes all the difference.
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June 2024 by BlackForestBrian
My wife and I spent 20 minutes in the store looking to make a major purchase and not once did any store employee offer us any help. Went back again and made sure I was helped only to find out it'd be nearly a month until their installer could even come out to take measurements. Won't give Lowe's my business. At least Home Depot has good customer service.
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June 2024 by Nicholas Studdard
Asked for help. Told them I have no idea what I'm doing with woodworking. Told me what aisle to go to. Got back there by myself. Still didn't have any idea what I was doing in the 2 minute walk and just left. Will probably be going to home depot tomorrow.
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June 2024 by Christopher Redmon
Confused bunch of ppl.
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June 2024 by Kathy Spies
I feel like their flower selection at South Lebanon was not as good as the one at Milford. A little disappointed.
