“Fantastic staff. Truly some of the best customer service experiences I have had anywhere! Always love coming here. The staff go over the top to be kind and helpful. Can’t say enough.Great job!!”
“This Home Depot has always been great. Today was the same. We went in to buy a zero turn mower and Dean from the garden center helped us out. He was so knowledgeable and helped us a ton. He was friendly and caring and really made our experience a wonderful one. If you ever need help with anything, I highly recommend Dean. Thanks again!”
“I come here all the time to use the pet wash station, and my husband will refill our propane. Make sure to ask for towels at the front for the pet wash. Staff is friendly, our doggos know to expect a treat when we check out.”
“Maybe the only hardware store that sells Yardworks brand, which is lower priced than other brands. I got a Yardworks mower in 2021 and it's still going strong”
“I have always shopped at Lowe’s since I moved to Cincinnati. The staff are helpful. I also feel the quality of their products are much better than their competitor about 1.5 miles away.”
“THANK YOU GEOFF AND NANCY K.!
Fantastic experience and service today from both Geoff and Nancy K.! Both were extremely helpful and very polite! Geoff noticed my aimless walking about and checked in to see if I needed help and guided me to exactly what I was looking for quickly and effectively! Nancy K. was just as helpful when it came to finding my pick up order and went through all the trouble of finding it in the back for me and bringing it out on a cart which was a big help! Very fast and experienced staff and service today! Will come back for future needs!”
“We were helped generously this morning. But returning the trailer, the clerk was a bit rude, she stood in the way while we backed up to drop off the trailer and acted incredibly put out. Especially when she stated she was not going to help walk it into place, even though no one asked her to.
Guess everyone had a long day.”
“Overall it's a great Lowes. However, can you please not have the super aggressive guy trying to sell gutters as soon as you walk in. He's really pushy even after you tell him no thanks and I genuinely might drive farther to Menards just to avoid him.”
“We just purchased a new KitchenAid Refrigerator/Freezer from Lowe's Maineville after our 25-year-old KitchenAid died. We were working with a home warranty company which took time but Dana in sales worked with us patiently while we waded through the process. Then came the delivery and removal of the old unit which was a monster to remove. I think the house was built around the refrigerator. Bobby sent over a three person team and Jacob was the supervisor and they removed it quickly, the same day and were friendly, professional and very careful not to break tiles or scratch floors. They did an awesome job. Shout out to the whole team. We now have a new unit that will hopefully last a long time.....”