Auto Repair in South Lebanon, OH

“Couldn't have been more impressed (and thankful) by William and the mechanics on site at the time. They were extremely understanding and helpful in an out-of-town travel emergency, allowing us to enjoy a special event and helping us to get the family safely back on the road home that same evening.
We were traveling to Cincinnati from Columbus late on a Saturday afternoon for a concert when I started having electrical issues and a "Battery Charging System Malfunction" notification. After stopping at the first auto parts store we could locate to test the battery and alternator, we determined the alternator bearings were shot and the alternator burning up/close to seizing. Options were limited as seemingly every place around (Chevy dealership, repair shops, car rentals were closed for the evening (and in many cases weekend). Facing the possibility of missing the concert (for which we had VIP passes) and being stranded in Cincinnati area with no clothes, food, lodging, etc., we called Firestone. After explaining the situation, William ensured us he could have the vehicle repaired by late the next morning. We arrived, dropped off the car, and were even told that they would do what they could to complete the repair that evening if possible. We were able to Uber to the event and while standing in line received a call that the repair was complete, even refunding some of the estimated charge as they did not have to complete all maintenance initially quoted in the rush of the moment without having the opportunity to fully diagnose the issue.
Ended up being the most expensive concert I've ever attended, but thanks to the team at Firestone (and the Uber driver) we made it just in time, salvaged a great experience, and still made it back home that same night as planned. THANK YOU!!!”

“If you ever like somebody who's going to tell you how it really is, this is a place to go. You're not going to be BSed and things are going to work on his time as he orders parts as needed. This place has the job done but with no fanfare and no gimmicks.”

“Nostalgic!!!!!!! I am from WV where there is trust. We went in to pay for our gas and he said pump first then pay. I appreciate the old school service. Thank you. It made my day. ?”