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March 2024 by Chelsea Perry
Had exceptional service Dylan was so helpful, would recommend to everyone 5 plus stars
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March 2024 by Mike Miller
good rates and service.
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March 2024 by Brandon Gardner
Dylan was super knowledgeable and helpful with everything I needed to know regarding the storage facility. The company definitely has the right person for the job!
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February 2024 by Chelsea Love
Dylan is amazing!! So nice over the phone also took care of me in person. Loved my experience with you guys!
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January 2024 by Jerry Campbell
Dillan was very professional great customer service and very knowledgeable.
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January 2024 by John Finn
Dylan is a helpful property manager. He has made my stay so much better then expected.
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November 2023 by Joe Andrews
There is only one gentleman that works at my location. He is always polite, helpful, and seems to go above and beyond to meet my needs.Facility is always clean and well maintained.Very happy with my experience over the past 18 months.
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November 2023 by Jasmine Wilson
I rented at this location for a little over a year and have no complaints at all. Dylan who manages the office was always so helpful, professional, accommodating, knowledgeable and just a nice person to interact with whenever I had to come into the office. I felt safe with my belongings here! Thank you Dylan for all of your help!!!
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October 2023 by Angela Haynes
Great. Dylan very nice. Low price Helpful.
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September 2023 by Katya Wright
Mike Ciriello is amazing he addressed all of my concerns, very friendly amazing customer service.
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August 2023 by Kele Coloma
If there were a 1 star rating, this iStorage on Monticello would take take the cake.Inefficient, rude, horrible communication.Don’t go there thinking they’ll help you at all.They’ll just take your money and post the sign on the door that they’ll be closed- when you drive across town to pay your bill, to try to move in, to try to move out!!?!Horrible communication with staff.All contact numbers send you to “customer service” who try to reach active at the facility. Good luck with that but then, you can’t shoot the messenger.…. Store your goods elsewhere !!!! ? ….
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May 2023 by D Thrasher
Rachel is awesome!I’ve lived in the area for years and I can honestly say that she has added a more customer-friendly while very professional atmosphere to this iStorage location. She was extremely helpful with going over unit rates and the amenities of this location. I will be recommending anyone who needs storage to come here. Thank you!!
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May 2023 by Clay Merriweather
My experience has been by far the best!!! Rachel is the most charming person ever and has excellent customer service. I reserved storage at the wrong location and she was able to make changes to the correct one while she had already clocked out!!! Thank you so much Rachel!!!
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May 2023 by Theresa Carnes
Rachel was very knowledgeable and helpful both over the phone and in person, which was very important to me since I wasn't sure what size I needed unit size, products, or boxes or how to go about doing it.Also she was very patient with me being handicapped and 53. I'd definitely recommend her and iStorage to anyone.
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April 2023 by Chris Hubert
I have stored here in the past and it was a good experience. Today I just signed to lease here again. Great friendly and helpful customer service. I recommend this storage facility.
